Contract Manager: HVAC/MEP & Client Account Lead

CBRE; Canberra; On-site; AUD 130,000 - 180,000; Full time

Job summary

CBRE in Canberra is seeking a Technical Contract Manager to lead a new client account. You will manage end-to-end service delivery across hard and soft services, including PPM, reactive maintenance and minor projects, while maintaining full managerial accountability for performance and compliance.

You will oversee budgeting, forecasting and reporting, strengthen client relationships through regular site visits, and drive continuous improvement across the account.

Qualifications

• Qualified technical background in HVAC/MEP.
• Strong stakeholder management and client liaison capabilities.
• Proven experience leading service delivery teams.

Responsibilities

• Lead day-to-day planning and scheduling for hard and soft services to achieve KPIs.
• Own the account P&L, including budgeting, forecasting, cost control and reporting.
• Maintain strong client relationships through regular meetings and site inspections.
• Drive continuous improvement to uplift service outcomes across the account.
• Develop and maintain operations manuals, SOPs and contingency plans.
• Ensure compliance with governance, risk management and contractual requirements.
• Lead QHSE leadership and align with client requirements.
• Coach and develop on-account team, recruit and manage performance.
• Oversee contractor performance, inductions, permits and site access.

Skills

HVAC/MEP

Stakeholder management

Team leadership

Budgeting & forecasting

Contract interpretation

MS Office

Maintenance management systems

Communication skills

Tools

CMMS

Excel

Job description

CBRE in Canberra is seeking a Technical Contract Manager to lead a new client account. You will manage end-to-end service delivery across hard and soft services, including PPM, reactive maintenance and minor projects, while maintaining full managerial accountability for performance and compliance.

You will oversee budgeting, forecasting and reporting, strengthen client relationships through regular site visits, and drive continuous improvement across the account.