Content Designer & Technical Writer (Baseline Cleared)

Exclaim IT; Canberra; On-site; AUD 85,000 - 110,000; Full time

Job summary

Exclaim IT seeks experienced Content Designers to deliver high-quality content across teams. Role involves aligning content with strategic objectives and user needs. Baseline security clearance is required, with work across QLD, ACT and VIC regions.

Candidates will liaise with stakeholders, conduct research, and publish content across publications, web, social media and eLearning. The position emphasizes information design, accessibility and measurement, with experienced professionals expected

Qualifications

• Strong research and written communication skills.
• Experience designing complex information deliverables and ensuring publication quality.
• Experience with content authoring and publishing practices at SFIA Level 4.

Responsibilities

• Liaise with stakeholders to support technical publications through all phases of development.
• Conduct research to develop mitigation advice that is technically accurate and audience appropriate.
• Create and publish content across publications, web content, social media, eLearning and interactive tools.
• Coordinate with stakeholders for campaigns and publishing initiatives.
• Design, develop, review and manage complex information deliverables with accessibility in mind.
• Support measurement activities: data collection, analysis and reporting.
• Apply user experience design principles to create accessible, user-focused content and interactions.

Skills

SFIA Level 4 - Content Authoring

SFIA Level 4 - Content Publishing

Stakeholder engagement

Technical writing

User experience principles

Research and analysis

Content editing

Measurement practices (SFIA Level 3)

Usability and accessibility

Collaboration across teams

Job description

Exclaim IT seeks experienced Content Designers to deliver high-quality content across teams. Role involves aligning content with strategic objectives and user needs. Baseline security clearance is required, with work across QLD, ACT and VIC regions.

Candidates will liaise with stakeholders, conduct research, and publish content across publications, web, social media and eLearning. The position emphasizes information design, accessibility and measurement, with experienced professionals expected