Content & Communications Storyteller for GIS Solutions

Esri Australia; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Esri Australia is seeking a Communications and Content Specialist to join our Integrated Communications team in Brisbane. You’ll uncover compelling stories about GIS technology and translate them across websites, blogs, social media and campaigns, coordinating with marketing, sales, customer success, HR and regional teams.

You’ll craft engaging customer stories, manage content workflows and apply SEO principles to extend reach.

Qualifications

• Experience in communications, content marketing or journalism, or equivalent experience.
• Strong writer, storyteller and content creator with editing and proofreading skills.
• Ability to write across formats: articles, customer stories, blogs, newsletters, social media.
• Adapt writing style and messaging for varied audiences, regions and channels.
• B2B/tech content experience is highly regarded.
• Ability to interview stakeholders and translate complex information into engaging stories.
• Manage competing priorities and meet deadlines with a collaborative approach.
• Strong stakeholder management across teams, regions and partners.
• Data-informed approach and continuous improvement mindset.
• Permanent and full-time working rights in Australia; alignment with Esri Australia's values.

Responsibilities

• Create engaging customer stories by interviewing customers and SMEs, coordinating approvals and turning complex information into clear content.
• Research, write and update website content, blogs, social posts, newsletters and campaign content.
• Lead EVP content planning and build a pipeline of employee stories for employer brand and talent attraction.
• Create and adapt content for internal and external audiences, using engagement insights to improve performance.
• Manage editorial calendar, deadlines, approvals and publication schedules.
• Coordinate social media content scheduling and publishing per strategy and brand guidelines.
• Develop and adapt partner content communicating shared value and outcomes.
• Support event communications through content creation, editing and proofreading.
• Apply SEO principles and performance insights to improve reach and engagement.

Skills

Writing

Editing

Content marketing

Storytelling

Stakeholder management

Content strategy

SEO basics

Tools

HubSpot

Asana

Job description

Esri Australia is seeking a Communications and Content Specialist to join our Integrated Communications team in Brisbane. You’ll uncover compelling stories about GIS technology and translate them across websites, blogs, social media and campaigns, coordinating with marketing, sales, customer success, HR and regional teams.

You’ll craft engaging customer stories, manage content workflows and apply SEO principles to extend reach.