Consultant, Initiative Delivery (Home | Niche)

IAG; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Boosted superannuation (13%)

Annual leave 20 days + 5 MyLeave

Insurance discounts (up to 50%)

Partner discounts on health and tech

20 weeks parental leave

Learning & study assistance

Secondment opportunities

Job summary

NRMA Insurance, part of IAG, seeks a Consultant, Initiative Delivery to translate strategy into action across Home & Niche. You will coordinate deliveries, shape solutions, and support change for customers and the RIA business. This permanent full-time role can be based in multiple Australian locations.

You will drive planning, manage dependencies, and mentor teams while maintaining momentum and risk controls. A collaborative mindset and ability to work independently are essential.

Qualifications

• Experience supporting or delivering projects or business improvement work.
• Strong stakeholder engagement and relationship-building abilities.
• Ability to manage multiple priorities with attention to detail.
• Curiosity and problem-solving skills to identify root causes.
• Knowledge of project delivery approaches and continual improvement mindset.
• Experience in financial services or insurance is valued but not required.

Responsibilities

• Drive planning and delivery of business initiatives supporting portfolio priorities.
• Coordinate stakeholders across teams to keep projects moving and manage dependencies.
• Develop and maintain project plans, timelines, and milestones for successful delivery.
• Analyze information with SMEs to identify solutions and mitigate risks.
• Support governance by monitoring progress and addressing delivery challenges.
• Facilitate testing, implementation, and business readiness for new processes.

Skills

Stakeholder engagement

Project delivery

Prioritization

Problem solving

Analytical thinking

Independent work

Job description

NRMA Insurance has been helping Australians with their general insurance and actively supporting communities for 100 years. Part of Insurance Australia Group (known as IAG), we're proud to be one of Australia’s most iconic brands.

Make an impact where strategy turns into action. As a Consultant, Initiative Delivery, you’ll play a key role in bringing business priorities to life across our Home & Niche portfolio. Working across a variety of initiatives, you’ll help shape solutions, coordinate delivery, and support meaningful change that improves outcomes for customers and the Retail Insurance Australia (RIA) business. You’ll partner with stakeholders from across IAG, balancing competing priorities while keeping people informed, risks managed, and momentum strong. If you enjoy connecting the dots, solving problems, and seeing ideas through to delivery, this is an opportunity to make a real difference.

This is a permanent full-time role that can be based in multiple locations across Australia.

What You'll Do

• Drive the planning and delivery of business initiatives that support strategic portfolio and go to market priorities.
• Coordinate stakeholders across multiple teams to keep projects moving, manage dependencies, and support successful outcomes.
• Develop and maintain project plans, timelines, and milestones that ensure initiatives are delivered effectively and embedded successfully.
• Analyse information and collaborate with subject matter experts to identify solutions, manage risks, and improve customer outcomes.
• Support governance activities by monitoring project progress, providing updates, and helping address delivery challenges.
• Facilitate testing, implementation, and business readiness activities to support smooth adoption of new processes and initiatives.

What You'll Bring

• Experience supporting or delivering projects, initiatives, or business improvement work.
• Strong stakeholder engagement skills and the ability to build trusted relationships.
• Confidence managing multiple priorities while maintaining attention to detail.
• Curiosity and problem-solving skills with experience identifying root causes.
• Knowledge of project delivery approaches and a willingness to continuously improve.
• Experience in financial services or insurance would be valued but not essential.
• A collaborative mindset and the ability to work independently within a small team

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what's important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Tuesday 3 November 2026 11:59PM AEDT

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees