Construction Billing Officer -12-Months Fixed Term Contract

Otis Elevators; Sydney; On-site; AUD 90,000 - 115,000; Full time

Job summary

Otis Elevators in Sydney seeks a Construction Billing Officer to manage billing across NE, BEX and Mod projects on a 12-month fixed term contract. You will ensure accurate invoicing, manage security guarantees, and support project teams to optimise financial outcomes and customer satisfaction.

Ideal candidates have 3–4 years in billing/AR, a finance-related degree, and strong Excel skills, with excellent stakeholder communication and a customer-first mindset.

Qualifications

• Degree qualifications in Finance, Accounting or related discipline.
• 3–4 years’ experience in billing or accounts receivable.
• Understanding of project billing and revenue impact.
• Strong customer focus and attention to detail.
• Proficient in Microsoft Excel.

Responsibilities

• Provide billing and administrative support to Construction, Project Management, and operations.
• Ensure billing is processed accurately, efficiently, and on time.
• Collaborate with Project Managers and Sales to generate invoices.
• Partner with Accounts Receivable to resolve billing disputes and adjustments.
• Coordinate bank guarantees and security instruments.
• Review monthly billing to maximise revenue recognition and reduce slippage.
• Maintain records and reporting across projects.
• Build relationships across Sales, Construction, Project Management and Finance.
• Support ad hoc billing, reporting and admin tasks as required.

Skills

Billing

Accounts receivable

Stakeholder management

Customer focus

Education

Finance/Accounting/Business degree

Tools

Excel

Job description

About the Role

We are seeking a detail-oriented and customer-focused Construction Billing Officer to join our team on a 12 months fixed term contract role based in Sydney.

In this role, you will be responsible for managing billing activities throughout the construction project lifecycle, including New Equipment (NE), Building Existing (BEX), Modernisation (Mod), contract variations, and billing adjustments.

You will play a critical role in ensuring accurate and timely invoicing, maintaining security guarantees for construction projects, and supporting project teams to drive strong financial outcomes and customer satisfaction.

Key Responsibilities

• Provide billing and administrative support to Construction, Project Management, and operational teams.
• Ensure construction billing is processed accurately, efficiently, and within required timeframes.
• Collaborate closely with Project Managers and Sales teams to interpret contract requirements and generate customer invoices.
• Partner with Accounts Receivable to resolve billing disputes, process adjustments, and clarify customer claims and invoice queries.
• Coordinate the issuance, maintenance, and reconciliation of bank guarantees and security instruments.
• Review monthly billing activities to maximise revenue recognition and minimise billing slippage.
• Maintain accurate records and reporting across construction projects.
• Build strong working relationships with stakeholders across Sales, Construction, Project Management, and Finance.
• Support ad hoc billing, reporting, and administrative activities as required.

What You'll Bring

• Degree qualifications in Finance, Accounting, Business, or a related discipline, or equivalent practical experience.
• 3-4 years' experience in billing, accounts receivable, or a related finance function, ideally within a large corporate or project-based environment.
• Understanding of project billing processes and how revenue transactions impact business performance.
• Strong customer focus with a commitment to delivering accurate, timely, and high-quality outcomes.
• Excellent attention to detail and a high level of accuracy.
• Strong communication and stakeholder management skills, with the ability to build effective working relationships across multiple functions.
• Proficiency in Microsoft Office applications, particularly Excel.
• Experience working within the construction, engineering, infrastructure, or services industry will be highly regarded.
• Knowledge of Otis products, services, and business operations would be advantageous.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at *******@otis.com.

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