Constituent Services & Community Liaison

Libby Coker MP; Geelong; On-site; AUD 69,000 - 85,000; Full time

Job summary

Libby Coker MP's Corangamite Electorate Office in Armstrong Creek, Vic 3217, invites applications for a full-time ongoing Electorate Officer. The role supports constituents with information on federal programs, organises community activities, answers calls, drafts correspondence and manages data entry, requiring strong communication, administration, and IT skills.

The successful candidate will work autonomously and as part of a team, demonstrate integrity, and show initiative in a fast-paced

Qualifications

• Excellent communication, administrative, interpersonal and stakeholder engagement skills with high attention to detail and deadlines.
• Strong organisational, prioritisation and time management skills with well-developed office IT skills.
• To be proactive and be able to work in a fast-paced work environment.
• Ability to work autonomously and as part of a team, showing initiative, flexibility and problem-solving skills.
• Ability to research, comprehend and express complex matters to resolve constituent issues.
• Demonstrated professional integrity and the ability to exercise discretion and maintain confidentiality.
• The ability to think strategically and to have an interest and strong understanding of government policies.

Responsibilities

• Supporting constituents with requests for information and assistance relating to federal government programs, offices, and departments.
• Organising, supporting, and attending community and electorate activities, meetings and events.
• Electorate office duties such as answering incoming calls, drafting correspondence, meeting with constituents, and administrative tasks, including data entry.
• Other duties as required.

Skills

Communication

Administrative skills

Interpersonal skills

Stakeholder engagement

Organisational skills

Time management

Office IT skills

Problem-solving

Integrity & discretion

Strategic thinking

Digital media skills

Photography

Video skills

Job description

Libby Coker MP's Corangamite Electorate Office in Armstrong Creek, Vic 3217, invites applications for a full-time ongoing Electorate Officer. The role supports constituents with information on federal programs, organises community activities, answers calls, drafts correspondence and manages data entry, requiring strong communication, administration, and IT skills.

The successful candidate will work autonomously and as part of a team, demonstrate integrity, and show initiative in a fast-paced