Console Operator

NightOwl Convenience; Biloela; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Friendly team environment

Training and support provided

Opportunities to learn and develop new

Career progression opportunities

Job summary

NightOwl is an Australian owned and operated franchise with 50+ years in retail. We are seeking friendly, energetic team members for our Queensland stores to help customers, keep the store fresh, and support colleagues across shifts.

Experience helps, but a positive attitude and willingness to learn are essential. Training is provided, and there are opportunities for career progression as our NightOwl network grows across QLD, NSW and WA.

Qualifications

• Experience in retail and customer service is valued
• Positive attitude and willingness to learn are important
• Reliable transport and Australian working rights
• Availability for day, evening, overnight and weekend shifts

Responsibilities

• Deliver friendly and helpful customer service, greeting every Owl customer with a smile and hello
• Stock and merchandise products, ensuring shelves are well-presented and replenished
• Maintain high standards of store presentation, cleanliness and general upkeep
• Conduct regular checks of fuel equipment and ensure fuel dispensing is safe and compliant with site procedures
• Use initiative to identify what needs attention and support your team to keep the store running smoothly

Skills

Customer service mindset

Team player

Reliability

Positive attitude

Job description

Are you a night owl who loves meeting people, keeping busy and having a laugh along the way? Your next opportunity could be a real hoot!

At NightOwl, we're looking for friendly, energetic and reliable people to join our team. Whether you're serving customers, keeping the store looking its best or supporting your teammates, you'll be part of a workplace where every shift brings something different.

We believe great workplaces are built on four simple values: GRIT to get things done, GROWTH to keep learning, FUN to enjoy the journey and FAMILY because we look out for one another.

Experience is great, but a positive attitude and willingness to learn are just as important. We'll provide training and support to help you develop your skills and confidence.

Key responsibilities

• Deliver friendly and helpful customer service, greeting every Owl customer with a smile and hello
• Stock and merchandise products, ensuring shelves are well-presented and replenished
• Maintain high standards of store presentation, cleanliness and general upkeep
• Conduct regular checks of fuel equipment and ensure fuel dispensing is safe and compliant with site procedures
• Use initiative to identify what needs attention and support your team to keep the store running smoothly

About you

• We're looking for friendly, reliable people who enjoy working as part of a team and aren't afraid to get involved.
• Prior retail and customer service experience is highly valued
• Fuel and convenience retail experience will be highly regarded
• A positive attitude and willingness to learn
• Reliable transport and relevant Australian working rights
• Availability to work a range of shifts, which may include daytime, evening, overnight and weekends

Benefits

• Friendly and supportive team environment
• Training and support provided
• Opportunities to learn and develop new skills
• Potential opportunities for career progression
• Be part of an established Australian business with over 50 years in retail

About us

NightOwl is an Australian owned and operated Franchise and Corporate Store Network with over 50 years of experience in the retail sector. Today, we have 84+ stores across QLD, NSW and WA, including traditional convenience and convenience petroleum locations.

We're proud of the people behind our stores and believe that a great customer experience starts with having a friendly, supportive and well-trained team.

Please note that a National Police Check may be required as part of the recruitment process, depending on the requirements of the role.

Only shortlisted applicants will be contacted for an interview.