Concierge / Admin Assistant (Part-time)

DAF-Jones Lang LaSalle (WA) Pty Ltd; Perth; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Great employee discounts

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Novated Lease for EV cars

Volunteer time off

Career opportunities with Australia’s

Premium offices

Job summary

Jones Lang LaSalle Incorporated is seeking a proactive Receptionist/Administrator in Perth, WA. The role encompasses front desk duties, general administrative tasks, and coordination for shopping centre operations.

Strong communication, detail orientation, and multitasking are essential. You will support the Portfolio and Retail Managers, maintain records, handle bookings, and contribute to marketing administration while upholding confidentiality and professional standards.

Qualifications

• Proven experience in an administrative, receptionist, or customer service role.
• Excellent verbal and written communication skills.
• High level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with meticulous attention to detail and accuracy.
• Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
• Professional presentation and demeanor at all times.
• Previous experience in retail property management, shopping centre operations, or commercial real estate (preferred).
• Familiarity with tenant coordination, contractor management, or property administration processes (preferred).
• Understanding of financial documents such as invoices, bank guarantees, and insurance certificates (preferred).

Responsibilities

• Provide administration and reception duties with a high level of customer service.
• Maintain shopping centre registers and archive management systems.
• Manage bookings for customer services and mobility.
• Maintain office stationery and general office areas.
• Assist with marketing administration tasks and monthly data collection.
• Participate in emergency management and confidentiality practices.
• Perform any other duties as assigned by Portfolio/Manager.

Skills

Administrative experience

Customer service

Communication skills

Organizational skills

Multitasking

Professional presentation

Attention to detail

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world! At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves:

• Administration & Reception Ensure Reception Switchboard is manned at all times and calls answered promptly with a high level of customer service demonstrated at all times
• Attend to any customers and contractors that enter the Reception area with a high level of customer service demonstrated at all times
• General administrative duties as specified by the Portfolio Manager & Retail Manager Maintain and update all Shopping Centre registers – Tenant Phone List, Tenant after Hours Contact List, Tenant Insurance, Bank Guarantee, Contractors List, Public Liability Register and any other specified by the Portfolio Manager & Retail Manager Maintain and update the archive management system Maintain lost and found register and manage process Ensure the Reception Area, Utilities Area, Boardroom and general office areas are kept clean at all times.
• Manage bookings for customers services, wheelchair and mobility
• Maintain office stationery and order as necessary.
• Marketing Administrative Tasks Assist with collecting and entering sales figures from tenants on a monthly basis. Assist with collecting and entering traffic figures on a daily basis Enter community bookings on the SML run sheet Manage community notice board and update on a weekly basis. Assist with all marketing activations General Take advantage of all training provisions provided by JLL and enhance your professional skills within the company if desired Assist in Emergency Management at any given time Hold a high level of confidentiality at all times for all management issues Any other duties as specified by the Portfolio Manager.

Sounds like you? This is what we're looking for:

• Proven experience in an administrative, receptionist, or customer service role
• Excellent verbal and written communication skills with a strong customer service orientation
• High level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Strong organizational skills with meticulous attention to detail and accuracy
• Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment
• Professional presentation and demeanor at all times
• Previous experience in retail property management, shopping centre operations, or commercial real estate (preferred)
• Familiarity with tenant coordination, contractor management, or property administration processes (preferred)
• Understanding of financial documents such as invoices, bank guarantees, and insurance certificates (preferred)

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

Location: On-site –Perth, WA

JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Job Tags:

• Budget Administration
• Calendar Management
• Confidentiality
• Event Management
• Microsoft Outlook
• Multitasking
• Non-Disclosure Agreements
• Prioritization
• Ticketing Software
• Travel and Expense Management
• Vendor Management