Concession Supervisor - Eastgardens

Commonry; Canberra; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Up to 50% off new-season styles

$1,000 yearly clothing allowance

Monthly and seasonal bonus potential

Generous employee discounts across all

Employee Referral Program

Job summary

Commonry is seeking a highly motivated leader to drive the Myer Eastgardens Concession Pad to success. You’ll be a people-centric supervisor who inspires a team to deliver inspirational customer experiences and contribute to commercial success.

You will mentor 2–4 staff, lead by example in service, manage stock daily to maximise sales and ensure visual standards across the concession. A strong background in fashion retail helps you excel here.

Qualifications

• Experience in supervising fashion retail.
• Proven track record of creating a customer experience.
• Ability to address situations with confidence, empathy and engagement when providing feedback.
• Exceptional communication, problem-solving and interpersonal skills.
• Exposure to stock inventory and loss prevention management.

Responsibilities

• Mentor, lead and develop a small team of 2-4.
• Lead by example in customer service; ensuring all staff are engaged, motivated and mentored to deliver above-and-beyond experiences.
• Delivery of concession budgets and growth expectations through a solid business acumen.
• Daily management of stock to minimise stock loss and maximise sales.
• Ensure concession maintains Commonry's visual standards and merchandise stock to maximise sales potential.

Skills

People leadership

Customer service excellence

Communication

Job description

We’re looking for a highly motivated, passionate, proactive leader who has the ability to inspire a team and drive our Myer Eastgardens Concession Pad to success.

You will be a people-centric supervisor with a goal to lead, develop and motivate the team to create inspirational customer experience that contributes to our overall commercial success.

In This Role, You’ll Need To

• Mentor, lead and develop a small team of 2-4.
• Lead by example in customer service; ensuring all staff are engaged, motivated and mentored to deliver above-and-beyond experiences.
• Delivery of concession budgets and growth expectations through a solid business acumen.
• Daily management of stock to minimise stock loss and maximise sales.
• Ensure concession maintains Commonry's visual standards and merchandise stock to maximise sales potential.

THE PERFECT FIT:

• Experience in a supervising role or extensive experience in fashion retail.
• Proven track record of creating a customer experience and determination to drive commercial outcomes.
• Demonstrated ability to address situations with confidence, empathy and engagement when providing feedback and praise.
• Exceptional communication, problem-solving and interpersonal skills with the ability to work autonomously.
• Exposure to stock inventory and loss prevention management.

ADDED BENEFITS:

• Up to 50% off new-season styles
• $1,000 yearly clothing allowance
• Monthly and seasonal bonus potential
• A supportive team culture and environment
• Clear career pathway towards future leadership opportunities
• Generous employee discounts across Brandbank Group brands
• Employee Referral Program - be rewarded for referring great new people to our team

WHY COMMONRY?

Established in 2020, we are proud to be an Australian-owned brand with a commitment to delivering premium wardrobe solutions for the modern woman. At our core, we embrace a timeless approach to design, ensuring our pieces offer a contemporary style that resonates with our community. With a focus on design elevation, we will change your expectations of inclusive fashion. From carefully curated fabrics to thoughtful details, our collections are crafted to elevate your wardrobe effortlessly.

We’re for everybody

We are committed to size-inclusive representation. We believe that fashion should be for everyone, regardless of shape or size. That’s why we offer a range of sizes to cater to diverse body types, ensuring that every woman can find something that makes her feel confident and beautiful.

Our Vision is to become leaders of the new standard for modern fit.

To learn more and see all job listings, visit: www.commonry.com/careers

About Brandbank Group

Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry & kikki.K.