Concession Manager - Myer Karrinyup

Oroton Group; City Of Stirling; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Exclusive product discounts

Wardrobe Program access

Structured training plan (Oroton 5 P's

WHEREFIT perks: gyms, ICONIC Sport, Ad

HelloFresh

Job summary

Oroton invites an experienced retail leader to join the new Myer Karrinyup location as Concession Manager. You’ll own the concession, drive commercial success, and deliver Oroton’s premium customer experience from day one.

Reporting to the Regional Manager, you will coach a team, recruit talent, and execute elevated visual merchandising while partnering with senior leaders to implement store-specific strategies. This is a permanent full-time role with Tue–Sat roster.

Qualifications

• Experience in concession environments preferred (David Jones or Myer desirable).
• Proven ability to lead a retail team in premium/high-volume settings.
• Advanced clienteling and passion for customer experience.

Responsibilities

• Lead and coach the team to become Oroton ambassadors.
• Drive sales targets and KPIs within a concession setup.
• Oversee daily operations: recruitment, rostering, customer experience, compliance.
• Execute on-brand visual merchandising and promotional initiatives.
• Collaborate with regional and national leaders on store strategies.

Skills

Concession management

Retail leadership

Sales targets

Customer experience

Visual merchandising

Team coaching

Job description

Established in 1938, Oroton is one of Australia's iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.

The Opportunity

We are seeking an experienced and inspiring retail leader to join our brand-new Myer Karrinyup location as Concession Manager.

This is an exciting opportunity to be part of a new store opening and play a key role in establishing the Oroton presence within one of Perth's premier retail destinations. Reporting to the Regional Manager, you will take ownership of the concession, driving commercial success while creating a premium customer experience from day one.

You will lead with confidence, build strong relationships, coach your team to deliver exceptional service, and create a store environment that reflects the sophistication and quality of the Oroton brand.

Permanent Full-Time | Tuesday-Saturday roster

What You'll Do

• Lead, coach and inspire your team to become true Oroton brand ambassadors
• Drive performance, achieving sales targets and KPIs within a concession environment
• Oversee daily operations, including recruitment, rostering, customer experience and compliance
• Execute elevated, on-brand visual merchandising and promotional initiatives
• Partner with regional, state and national leaders to implement store-specific strategies

What You Bring

• Experience in a concession environment (David Jones or Myer desirable)
• Understanding of concession stock processes and operational requirements (desirable)
• Proven experience leading a retail team in a premium or high-volume environment
• Strong track record of achieving sales targets and KPIs
• Advanced clienteling skills and a passion for customer experience
• A natural eye for styling, fit, and luxury product
• Confidence in recruitment, coaching, and performance management
• A positive, energetic leadership style that inspires and motivates your team

Why Oroton

• Exclusive product discounts & access to Oroton's Wardrobe Program
• Structured training plan to master the Oroton 5 P's framework
• WHEREFIT perks - access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
• 12 weeks paid parental leave for eligible employees
• Fun, supportive, collaborative team culture

Applicants must have full Australian working rights.