Compliance Officer | Head Office

The Grove Academy - Early Education Centres; Sydney; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Refer-a-Friend Bonus

Childcare Discount

Wellbeing Day

Wherefit Discounts

Career Growth

Supportive Culture

Allied Health Team

Job summary

The Grove Academy seeks a dedicated Compliance Officer to join our Head Office and drive high standards of child safety and regulatory compliance across NSW centres.

You will partner with leadership, embed best practices, and lead investigations, policy development, and training to ensure every Grove Academy centre remains a safe and compliant environment for children and staff.

Qualifications

• Experience in child protection investigations, workplace investigations, or compliance roles.
• Knowledge of National Quality Framework and childcare regulations.
• Ability to lead reviews, audits, and policy development.
• Strong communication skills to support teams and colleagues.
• Holds a relevant qualification in investigations, education, or compliance.

Responsibilities

• Oversee quality and compliance across NSW centres.
• Monitor regulatory requirements and ACECQA compliance.
• Lead investigations into reportable conduct and ensure regulatory adherence.
• Develop and refine policies to maintain consistency with regulations.
• Manage compliance processes and incident reports, including timely submissions.
• Provide guidance and training to Area Managers, Centre Directors, and Educators.

Skills

Compliance experience

Child protection investigations

Workplace investigations

Regulatory knowledge

Education

Cert IV in Government Investigations

Job description

Join Our Team as a Compliance Officer at The Grove Academy

About The Grove Academy

At The Grove Academy, we’re all about creating inspiring, nurturing environments for children and educators. With campuses across New South Wales, we’re known for our innovative approach to early childhood education and a culture that genuinely supports our people. People love working with us because of our strong values, collaborative team environment, and commitment to making every day meaningful.

The safety and wellbeing of children is our highest priority and the paramount consideration in all decision making. We are committed to creating child-safe environments where children feel secure, respected, and supported. All team members are expected to uphold our child-safe practices and contribute to a culture of care, accountability, and protection. We are committed to being a Child Safe Organisation, embedding child-safe practices across everything we do and maintaining zero tolerance for child abuse or harm.

Life at The Grove (Our Values & Perks)

At The Grove Academy, our values shape everything we do and we’re looking for people who naturally bring these to life:

• Be Passionate – bring heart, energy, and pride to everything you do
• Have Fun – create joyful, laughter-filled days for children and your team
• Value Teamwork – support, share, and celebrate each other’s wins
• Learn & Grow – stay curious and open to learning something new every day
• Be Proud – take pride in your work, your impact, and your growth
• Better Together – because the magic really happens when we work as one

• $1,000 Refer-a-Friend Bonus (exclusions apply)
• 50% off childcare fees for your little ones
• Annual Employee Wellbeing Day for some much-needed self-care
• Access to exclusive discounts on over 3,300+ health, fitness and wellbeing brands with Wherefit
• Career growth opportunities as we continue to expand
• A supportive, fun culture with regular celebrations, fundraising events, and Grove Recognition Awards.
• The opportunity to work alongside our in-house allied health professionals, who collaborate closely with our teams to support children’s development and help educators feel confident and empowered in their practice

About the Role

We’re on the lookout for a passionate and detail-oriented Compliance Officer to join our Head Office team. In this key role, you’ll lead the way in ensuring our centres exceed quality standards and uphold the highest level of child safety and compliance.

You’ll work alongside our leadership and operational teams to drive improvement, support regulatory processes, and embed best practices that ensure every Grove Academy centre continues to be a place where children feel safe, supported, and inspired.

Key responsibilities

• Oversee quality and compliance across the organisation within NSW
• Monitor compliance with ACECQA and state regulatory requirements
• Lead investigations into reportable conduct and ensure regulatory compliance across the organisation
• Develop, review, and refine policies and procedures to maintain consistency and adherence to regulatory requirements
• Manage compliance processes, track incidents, and ensure all reports are submitted accurately and within required timeframes, including NQAITS applications
• Lead TGA's safeguarding strategy and framework, building clear, practical processes that strengthen transparency, accountability, and confidence across the organisation
• Act as TGA's safeguarding adviser, providing advice to operational teams and Grove Guardians
• Sustain a culture where child safety and wellbeing are non-negotiable, with strong protection systems, clear mandatory reporting practices, and robust incident management
• Conduct audits and regular organisation visits to observe practice, maintain accurate compliance records, and drive continuous improvement
• Strengthen assurance by analysing incident and compliance data, identifying systemic risks, and translating learnings into better policy, training, and practice
• Provide expert guidance and training to Area Managers, Centre Directors, and Educators, working collaboratively with senior management to drive consistent standards and a strong culture of quality and continuous improvement.

Skills & Experience

Has experience in child protection investigations, workplace investigations, or compliance roles

Understands the National Quality Framework and childcare regulations inside and out

Is confident leading reviews, audits, and policy development

Is an excellent communicator and loves supporting teams to grow

Holds a relevant qualification in investigations, education, or compliance (e.g. Cert IV in Government Investigations)

Has a valid Working with Children Check, Police Check, and Driver’s Licence