Compliance Administration Lead – Regulatory Change

Nab; Melbourne; Híbrido; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working flexibility

Wellbeing allowance

Mental health days

Birthday leave

Study support

Professional development opportunities

Incentive and bonus plan

Paid parental leave

Salary continuance benefit

Insurance discounts

Descripción de la vacante

Melbourne Community Broker Network is seeking a highly organized Compliance Administration Officer to provide coordinated administrative and project support across our Compliance functions. You will help maintain accurate compliance records, documentation and workflows, and support audits, AFSL administration and regulatory change projects.

You will work closely with the Compliance team, brokers and internal stakeholders to ensure actions are progressed, documentation is controlled and

Formación

• Experience in administration, financial services or another regulated environment.
• Exposure to general insurance, AFSL or authorised representative operations, or audit coordination.
• Experience working with projects, registers, controlled documents and stakeholders across different teams.
• Strong Microsoft Word, Excel, Outlook and PowerPoint skills, with confidence using databases, workflow tools and document management systems.
• Clear business writing, data-entry and document-formatting skills.
• Strong communication and stakeholder coordination skills.
• Ability to maintain accurate audit trails and status updates.

Responsabilidades

• Coordinate compliance policies, manuals, registers, templates and scheduled document reviews across CBN and CoverForce.
• Assist with audits by coordinating supporting evidence, following up outstanding actions and maintaining accurate status records.
• Support Responsible Manager and AFSL administration, including meeting preparation, action logs, document control and follow-ups.
• Assist with regulatory change projects and the associated updates to documents, processes and workflows.
• Provide administration support across breach, complaint and Professional Indemnity case records and reporting inputs.
• Support workflow and system improvement projects involving brokers and employees.
• Liaise with brokers and internal stakeholders to obtain documentation, follow up actions and respond to routine compliance enquiries.
• Maintain reliable project milestones, trackers, audit trails and status updates.
• Identify opportunities to improve and simplify administrative processes while escalating technical compliance matters to the appropriate team members.

Conocimientos

Administrative skills

Regulated environment

General insurance

AFSL familiarity

Audits coordination

Projects management

Microsoft Office

Stakeholder communication

Document management

Herramientas

Databases

Workflow tools

Document management

Descripción del empleo

Melbourne Community Broker Network is seeking a highly organized Compliance Administration Officer to provide coordinated administrative and project support across our Compliance functions. You will help maintain accurate compliance records, documentation and workflows, and support audits, AFSL administration and regulatory change projects.

You will work closely with the Compliance team, brokers and internal stakeholders to ensure actions are progressed, documentation is controlled and