Compliance - Activities And Events Officer

Council Jobs; Ballarat; On-site; AUD 77,000 - 88,000; Full time

Benefits offered by this job

Learning and development

Flexible work policies

Employee benefits

Job summary

The City of Ballarat is inviting applications for the Compliance - Activities And Events Officer role within the Regulatory Services team. The position focuses on assessing Local Law permit applications, investigating complaints and enquiries, and ensuring accurate permit administration with a strong customer service mindset.

Applicants will engage with diverse stakeholders, apply relevant legislation and policies, and maintain high attention to detail to support compliant outcomes and efficient

Qualifications

• Excellent time management and organisational skills.
• Ability to engage, manage and consult with a diverse range of stakeholders.
• Analytical ability with attention to detail for event applications and regulatory data.
• Can-do approach and cooperative work across teams.

Responsibilities

• Undertake activities to meet Compliance responsibilities.
• Support Local Law permit applications and compliance tasks.
• Assess, administer and investigate permit applications under regulatory framework.
• Provide customer service by responding to enquiries relating to Local Law permits.
• Receive, review, approve and prepare Local Law applications and permits.
• Liaise with internal and external stakeholders to assess and facilitate permit applications.

Skills

Time management

Stakeholder engagement

Analytical skills

Team collaboration

Job description

Compliance - Activities And Events Officer

Band 5: $77,091.04 - $88,001.68 per annum (full-time equivalent), pro rata based on part-time hours, plus superannuation.

About the role

The City of Ballarat's Regulatory Services team is seeking a self-motivated and enthusiastic individual to join our Compliance team. The successful applicant will be a highly skilled and collaborative with strong stakeholder engagement and communication skills who can effectively engage with a broad range of stakeholders to assess and facilitate permit applications. With strong administrative skills and a customer-focused approach, experienced in investigating complaints and enquiries, administering and interpreting relevant legislation, policies and procedures, and applying a high level of attention to detail to ensure accurate permit assessments, effective regulatory compliance outcomes, and efficient permit administration.

• Undertake a range of activities to meet City of Ballarat's Compliance responsibilities.
• Assist Regulatory Services by effectively performing administrative tasks associated with Local Law permit applications and compliance tasks.
• Undertake the assessment, administrative and compliance investigation for permit applications as they apply to the regulatory framework including Local Law permits and any other required documentation.
• Provide effective customer service by responding to and investigating enquiries relating to Local Law permits.
• Receive, review, approve and prepare Local Law applications and permits.
• Liaise with internal and external stakeholders to be able to assess and facilitate permit applications within the City of Ballarat.

About you

The successful candidate will have:

• Excellent time management and organisational skills.
• Ability to engage, manage and consult with a diverse range of internal and external stakeholders and local community members.
• Ability to investigate and analyse data, with a high level of attention to detail, relating to events applications in accordance with Council legislation, regulations, policies and procedures.
• A 'can do' approach with people, working cooperatively with teams and individuals across a range of service provision.

Be Part of Something More

Join us in making a real difference to the lives within our community. Working for City of Ballarat you will be part of a team that values honesty, transparency and accounting in everything we do. We believe in the importance of valuing every Individual and working together to support the community. Together we create a supportive and inclusive environment where everyone can thrive and make a positive impact.

There's more to remuneration than just salary.

Here are some key benefits you might value:

• Learning and development programs
• Flexible work policies
• Employee benefits program

The successful applicant will be required to undergo a full employment medical and police check.

Contact

For any additional questions, please contact Joseph Cooper, ************@ballarat.vic.gov.au or 0400 108 ***

At the City of Ballarat, we celebrate diversity and strive to create an inclusive, flexible workplace where everyone feels welcome. We encourage applicants of all backgrounds, identities, and abilities to apply. If you need any support during the recruitment process, reach out to us at ***************@ballarat.vic.gov.au

We're proud to be a child-safe organisation, committed to protecting children and young people from harm. Our culture promotes their safety and wellbeing, and we require all successful candidates to undergo relevant screening, including a Working with Children Check and criminal history check.