Complex Psychosocial Support Specialist – Part-Time

FINA Australia; Brisbane; On-site; AUD 66,000 - 80,000; Part time

Benefits offered by this job

Above‑award salary $72,800/yr

Salary sacrifice options

PD & training available

Career progression

Supportive team culture

Rotating roster

Job summary

Fina Australia is recruiting Complex Psychosocial Behaviour Support Team Members to assist individuals with complex supports in a structured environment at Wacol, South Brisbane. This permanent part-time role involves 56 hours per fortnight across 7 shifts, including afternoon and active night blocks.

You will provide person-centered support, focusing on connection, safety, and meaningful participation, while following de-escalation strategies and risk assessments. Training is provided.

Qualifications

• Experience in Individual Support, Mental Health, Youth Work or other related disciplines is advantageous.
• Strong communication, interpersonal and teamwork skills.
• Ability to remain calm and professional in challenging situations.
• Sound judgement and the ability to assess risk and make considered decisions.
• A genuine interest in understanding complex needs and developing meaningful connections.
• Willingness, availability and commitment to complete Fina's 10-day internal training program.
• Current First Aid and CPR certificates.
• Current Blue Card and Yellow Card.

Responsibilities

• Provide individualised support to people with complex needs, including trauma-related needs, intellectual disabilities, autism, schizophrenia and bipolar disorder.
• Build meaningful relationships through consistency, trust and genuine human connection.
• Apply de-escalation and conflict resolution strategies to defuse potentially hostile situations and prevent escalation.
• Conduct risk assessments and evaluate current and potential situations.
• Think critically and make considered decisions in high-stress situations.
• Work collaboratively with other team members to deliver tailored support in a safe, structured environment.
• Recognise opportunities to build capability, encourage participation and further enhance the lives of the people we support.

Skills

Experience in ID, Mental Health, Youth

Strong communication

Calm under pressure

Sound judgement

Willingness to train (10-day)

First Aid & CPR

Blue Card & Yellow Card

Job description

Fina Australia is recruiting Complex Psychosocial Behaviour Support Team Members to assist individuals with complex supports in a structured environment at Wacol, South Brisbane. This permanent part-time role involves 56 hours per fortnight across 7 shifts, including afternoon and active night blocks.

You will provide person-centered support, focusing on connection, safety, and meaningful participation, while following de-escalation strategies and risk assessments. Training is provided.