Complex Mental Health Support Workers

Brothers and Sisters in Arms Pty Ltd; Caboolture; On-site; AUD 54,000 - 65,000; Full time

Job summary

Brothers and Sisters in Arms Pty Ltd in Caboolture is seeking compassionate support workers to assist a participant with complex mental health needs and trauma history. You will provide person-centred support, follow care plans, and work closely with a multidisciplinary team to ensure safety and dignity.

Ideal applicants have experience or training in mental health support, understand trauma-informed approaches, and can stay calm and professional during distressing situations.

Qualifications

• Experience or training in complex mental health support and psychosocial disability.
• Understanding of complex trauma and emotional dysregulation.
• Ability to remain calm, professional, and compassionate during distressing situations.
• Effective communication and professional boundaries.
• Willingness to follow support plans, risk-management procedures and emergency protocols.

Responsibilities

• Provide support to a participant with complex mental health needs and trauma history
• Deliver trauma-informed care with calm, respectful, and person-centred support
• Support during both settled and challenging periods
• Follow support plans, risk-management procedures, and emergency protocols
• Work collaboratively within a team
• Maintain professional boundaries and commitment to participant dignity, safety, and choice

Skills

Mental health support

Trauma-informed care

Calm communication

Professional boundaries

Team collaboration

Job description

Brothers and Sisters in Arms Pty Ltd – Caboolture QLD

We are seeking compassionate, reliable, and emotionally resilient support workers to join a dedicated team supporting a participant with complex mental health needs and a history of significant trauma. This role is suited to people who are passionate about mental health, understand the importance of trauma-informed care, and can provide calm, respectful, and person-centred support during both settled and challenging periods.

Key responsibilities

• Provide support to a participant with complex mental health needs and trauma history


• Deliver trauma-informed care with calm, respectful, and person-centred support


• Support during both settled and challenging periods


• Follow support plans, risk-management procedures, and emergency protocols


• Work collaboratively within a team


• Maintain professional boundaries and commitment to participant dignity, safety, and choice

About you

• Experience or training in complex mental health support and psychosocial disability


• Understanding of complex trauma, emotional dysregulation, and self-harm


• Ability to remain calm, professional, and compassionate during distressing situations


• Effective communication skills and professional boundaries


• Reliability and consistency


• Willingness to follow support plans, risk-management procedures, and emergency protocols


• Availability on Monday, Tuesday, Thursday, Friday, and Sunday with minimum of three days preferred