Compassionate Vet Receptionist: Warm & Organized

The Campbell Vet; Canberra; On-site; AUD 50,000 - 70,000; Full time

Job summary

The Campbell Vet in Campbell, ACT, is seeking a warm, capable receptionist who loves working with people and their pets. You will manage phones and appointments in a modern veterinary clinic, ensuring every client feels looked after from the moment they call or walk in.

Candidates should be highly organised, able to prioritise busy moments, communicate clearly, and stay friendly and positive while supporting a calm, welcoming environment.

Qualifications

• Warm, capable, highly organised receptionist needed
• Genuine enjoyment of helping people and pets
• Ability to communicate clearly and stay composed under pressure

Responsibilities

• Answering phone calls and managing enquiries
• Booking and adjusting appointments; keeping the clinic calendar organized
• Greeting clients and guiding them through the check-in process
• Ensure smooth day-to-day operations and prioritise competing tasks

Skills

People skills

Phone handling

Appointment scheduling

Customer service

Tools

Phone system

Scheduling software

Job description

The Campbell Vet in Campbell, ACT, is seeking a warm, capable receptionist who loves working with people and their pets. You will manage phones and appointments in a modern veterinary clinic, ensuring every client feels looked after from the moment they call or walk in.

Candidates should be highly organised, able to prioritise busy moments, communicate clearly, and stay friendly and positive while supporting a calm, welcoming environment.