Compassionate Healthcare Admin Assistant (Flexible Hours)

St John of God Health Care; City Of Stirling; On-site; AUD 62,000 - 67,000; Part time

Benefits offered by this job

Casual Contract

Flexible hours

Employee Assistance Program (EAP)

Salary packaging

Wellbeing rewards and discounts

Job summary

St John of God Health Care is seeking two compassionate and organised Administration Assistants to join our Healthcare at Home team in Osborne Park. You will coordinate administrative processes, maintain records, and support patients, caregivers and clinicians throughout admission to discharge.

As a casual role across a seven-day roster, you will deliver professional customer service, manage competing priorities, and contribute to a welcoming patient experience.

Qualifications

• Experience in a health care environment is highly regarded.
• Sound understanding of medical terminology and health fund processes.
• Current National Police Clearance.

Responsibilities

• Collaborates with clinical teams to support seamless patient care.
• Responds to patient queries with appropriate escalation to clinical resources.
• Manages patient files, admission documents, care plans and clinical notes.
• Processes referrals and schedules visits to allocate resources efficiently.
• Accurate data entry of patient information using the Patient Management System.
• First point of contact for the site with a welcoming, customer-focused approach.

Skills

Customer service

Multitasking

Communication with empathy

Organisation

Tools

Patient Management System

Job description

St John of God Health Care is seeking two compassionate and organised Administration Assistants to join our Healthcare at Home team in Osborne Park. You will coordinate administrative processes, maintain records, and support patients, caregivers and clinicians throughout admission to discharge.

As a casual role across a seven-day roster, you will deliver professional customer service, manage competing priorities, and contribute to a welcoming patient experience.