Compassionate Family Services Advisor

Invocare; Australia; On-site; AUD 50,000 - 70,000; Full time

Job summary

Invocare, a leader in end-of-life services, seeks a customer-focused sales professional to respond to inquiries and craft tailored solutions for families. You’ll apply empathy, active listening and a results-driven mindset in a role that blends sales experience with compassionate service.

Join a values-driven team, build strong relationships, manage multiple priorities, and uphold confidentiality while delivering an exceptional client experience across our funeral service network in Australia.

Qualifications

• Background in customer service and sales.
• Experience in service-driven roles with KPI targets.
• Ability to build rapport and trust with customers ethically.

Responsibilities

• Respond to incoming inquiries from the community.
• Package solutions that meet customer needs with empathy.

Skills

Customer service

Sales experience

Empathy

Communication

Tools

CRM software

Job description

Invocare, a leader in end-of-life services, seeks a customer-focused sales professional to respond to inquiries and craft tailored solutions for families. You’ll apply empathy, active listening and a results-driven mindset in a role that blends sales experience with compassionate service.

Join a values-driven team, build strong relationships, manage multiple priorities, and uphold confidentiality while delivering an exceptional client experience across our funeral service network in Australia.