Compassionate Complex Care Support Worker (Flexible Shifts)

Claro Disability Services; Newcastle; On-site; AUD 39,000 - 44,000; Full time

Benefits offered by this job

Paid induction and training

Paid travel between client shifts

Referral bonus $300

Clinical team support

Flexible scheduling

Values-driven workplace

Employee of the month

Job summary

Claro Disability Services in Newcastle is seeking caring, client-focused support workers to assist people with complex needs. You will work closely with clients, families and clinicians to deliver person-centered plans and daily assistance, including mobility, medical supports and community participation.

Join a values-led team offering paid induction, travel between client shifts, and ongoing clinical support.

Qualifications

• A person-centered, warm, patient, and genuinely caring soul.
• Interest or experience in complex care, disability, and health nuances.
• Great communicator: listens well, reads cues, and adapts to different styles.
• Reliable and professional, with good notetaking and teamwork.
• Flexible and adaptable; comfortable with changing needs and shifts.
• Values fit: Bring Energy, Nurture and Care, Act with Integrity, Listen and Connect in action.
• Optional but nice: Manual handling, epilepsy management, or disability-support training.

Responsibilities

• Person-centered planning: Chat with the client (and family/advocates), get to know them and understanding of goals and routines.
• Complex physical care: Help with mobility, transfers, positioning, daily tasks, and devices (wheelchairs, aids, etc.) as outlined in the plan
• Medical supports: Watch for changes, follow med/clinical plans, and liaise with the care team if things shift.
• Social time and participation: Bring meaning, fun, and community access aligned with interests.
• Autonomy and advocacy: Support decision-making, respect consent, boost independence where possible.
• Cultural humility: Respect backgrounds, beliefs, and ways of being

Skills

Compassionate care

Great communicator

Teamwork

Reliability

Job description

Claro Disability Services in Newcastle is seeking caring, client-focused support workers to assist people with complex needs. You will work closely with clients, families and clinicians to deliver person-centered plans and daily assistance, including mobility, medical supports and community participation.

Join a values-led team offering paid induction, travel between client shifts, and ongoing clinical support.