Compassionate Client Services Coordinator (Front Desk)

Uniting Country SA; Copper Coast; On-site; AUD 47,000 - 51,000; Part time

Benefits offered by this job

Flexible working arrangements

Salary packaging benefits

Employee Assistance Program (EAP)

Job summary

Uniting Country SA is seeking a part-time Client Services Officer for Kadina (0.6FTE). You will be the first point of contact, responding to inquiries at the front counter or by phone, identifying needs and directing people to suitable programs, while handling administrative tasks to support service delivery.

Desirable candidates will have excellent communication and time management, with the ability to engage a diverse range of clients.

Qualifications

• Strong communication and interpersonal skills.
• Ability to engage with a wide range of clients and stakeholders.
• Excellent organisational and time management skills with the ability to multi-task.

Responsibilities

• Assist front counter or phone inquiries and determine client needs.
• Connect clients with appropriate programs and address immediate needs.
• Handle administrative tasks as part of the role.
• Support meaningful part-time work and contribute to the local community.

Skills

Communication

Client engagement

Organisational skills

Empathy

Education

Certificate IV in related discipline

Job description

Uniting Country SA is seeking a part-time Client Services Officer for Kadina (0.6FTE). You will be the first point of contact, responding to inquiries at the front counter or by phone, identifying needs and directing people to suitable programs, while handling administrative tasks to support service delivery.

Desirable candidates will have excellent communication and time management, with the ability to engage a diverse range of clients.