Employment Coach: Empower Jobseekers to Thrive

Workways; Traralgon; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

ADO days off

Employee assistance program

Health insurance discount

Lifestyle discounts

Learning & development

Job summary

Workways Australia Ltd is hiring an Employment Coach in Traralgon, VIC, for a full-time permanent role within the Workforce Australia program. You will deliver high-level customer service, match customers to interventions, and help them become job ready and sustain employment.

You will work with customers to address barriers, deliver group sessions, build community links, and review individual needs. A current drivers licence, police check, and Working with Children Card are required; tertiary

Qualifications

• You hold a current drivers licence and are willing to undertake a satisfactory Police Check and Working with Children Card as a pre-condition of employment.
• Relevant tertiary qualifications or equivalent experience in Employment Services or related fields are preferred.
• You are passionate about your community and connecting people to opportunities.
• You are results driven but people focused - always.

Responsibilities

• Ensuring that the customer understands the requirements of the program and expectations that they are to be actively engaged in employment or an activity preparing them for employment.
• Identifying and coordinating the delivery of assistance for customers that will improve their employment prospects – through building self-esteem, facilitating access to non-vocational and vocational interventions, accessing activities at the site and job matching.
• Delivering and facilitating a range of group-based sessions for customers to support in improving their non-vocational skills and ability to complete job search.
• Developing and maintaining relationships with community organisations to endure holistic support is provided.
• Reviewing customers’ requirements on a regular basis to ensure tailored to their individual circumstances.
• Conducting Reverse Marketing calls to Employers to support with placing participants into employment

Skills

Customer service

Interpersonal skills

Communication skills

Problem solving

Community outreach

Education

Tertiary qualifications in Employment Services

Tools

Windows

MS Office

Job description

Workways Australia Ltd is hiring an Employment Coach in Traralgon, VIC, for a full-time permanent role within the Workforce Australia program. You will deliver high-level customer service, match customers to interventions, and help them become job ready and sustain employment.

You will work with customers to address barriers, deliver group sessions, build community links, and review individual needs. A current drivers licence, police check, and Working with Children Card are required; tertiary