Community Worker

Labour Support Group; Campbelltown; On-site; AUD 80,000 - 85,000; Full time

Job summary

P2P Care Services is seeking a dedicated Community Worker to assess participant needs, coordinate services and liaise with families and providers in Campbelltown, NSW. The role focuses on enabling independence, social participation and access to community resources.

You will work collaboratively with participants, carers and external stakeholders, maintaining confidentiality and professional boundaries while supporting person-centred outcomes and quality service delivery.

Qualifications

• AQF Diploma or higher in Community Services, Community Development, Welfare, Social Services or a related field.
• At least 12 months relevant work experience as a Community Worker or in a similar community services role.
• At least 12 months relevant work experience in case management, report preparation, and submission processes including NDIS documentation.
• Experience working with vulnerable individuals, people with disabilities, or culturally diverse communities.
• Experience dealing with mental and emotional disturbances and developmental disability.
• Experience with government agencies, non-profits and other service providers.

Responsibilities

• Assess participants' needs, circumstances and goals and identify appropriate community, welfare, disability and social support services.
• Develop and coordinate person-centred support arrangements with participants, families, carers and providers.
• Provide information about available community programs and help access supports.
• Liaise with community organisations, government agencies, health professionals and service providers to coordinate services.
• Support participants to increase independence, social participation and engagement with their local community.
• Monitor progress and review support arrangements as needs change.
• Advocate for participants to access suitable services and resources.
• Identify barriers to participation and help participants overcome them.
• Build and maintain professional relationships with community organisations to improve access to supports.
• Maintain accurate case notes, records and referrals; prepare progress reports.
• Collaborate with participants, families and stakeholders while maintaining confidentiality and boundaries.

Skills

Strong communication

Stakeholder engagement

Advocacy

Problem-solving

Person-centred practice

Confidentiality

WHS

NDIS environment

Education

AQF Diploma or higher in Community Services

Job description

The Client

P2P Care Services is a registered NDIS provider delivering person-centred disability and community support services. The organisation supports people with disability to build independence, exercise choice and control, and participate meaningfully in their communities.

The Client

P2P Care Services is a registered NDIS provider delivering person-centred disability and community support services. The organisation supports people with disability to build independence, exercise choice and control, and participate meaningfully in their communities.

The Role

The Community Worker will assess participant needs, coordinate appropriate services and referrals, liaise with families and service providers, and assist participants to access community programs and resources that support their individual goals, independence and social participation.

This is for a full time role with an annual salary set at $80,000 - $85,000 depending on experience plus superannuation, and will be based in Campbelltown, NSW

The Responsibilities

• Assessing participants' needs, circumstances and goals and identifying appropriate community, welfare, disability and social support services.
• Developing and coordinating person-centred support arrangements in consultation with participants, families, carers and relevant service providers.
• Providing participants with information about available community programs, services and resources and assisting them to access appropriate supports.
• Liaising with community organisations, government agencies, health professionals, support coordinators and other service providers to coordinate services and referrals.
• Supporting participants to increase independence, social participation and engagement with their local community.
• Monitoring participant progress and reviewing support arrangements where needs, circumstances or goals change.
• Advocating for participants, where appropriate, to assist them in accessing suitable services, resources and community opportunities.
• Identifying barriers to community participation and assisting participants to develop practical strategies to overcome them.
• Building and maintaining professional relationships with community organisations and service providers to improve access to appropriate supports.
• Maintaining accurate case notes, participant records, referral information and other required documentation.
• Preparing reports relating to participant progress, support outcomes and service delivery.
• Working collaboratively with participants, families, colleagues and external stakeholders while maintaining confidentiality, professional boundaries and person-centred practice.

Requirements

• AQF Diploma or higher in Community Services, Community Development, Welfare, Social Services or a related field.
• At least 12 months relevant work experience as a Community Worker or in a similar community services role
• At least 12 months relevant work experience of case management, report preparation, and submission processes including NDIS documentation
• At least 12 months demonstrated experience working with vulnerable individuals, people with disabilities, or culturally diverse communities
• At least 12 months of experience dealing with mental and emotional disturbances and developmental disability
• At least 12 months of experience working with government agencies, non-profits, and other service providers
• Have a current First Aid (HLTAID003 or HLTAID004) and CPR (HLTAID001) certificate
• Current Working with Children Check
• Current AFP Police Check
• Current NDIS Worker Screening Clearance
• Strong communication, stakeholder engagement, advocacy and problem-solving skills.
• Knowledge of person-centred practice, confidentiality, safeguarding, WHS and the NDIS environment.
• Ability to work independently and collaboratively while maintaining professional boundaries and confidentiality.