Community Worker

Apex Recruitment; Parramatta; On-site; AUD 85,000 - 100,000; Full time

Job summary

Cumberland Women’s Health Centre in Harris Park, NSW is seeking a Community Worker to provide practical support, coordinate services and contribute to programs for women’s safety and wellbeing.

You will develop individual support plans, connect clients with services and collaborate with agencies to improve access to care. This 12-month contract runs 35 hours weekly with opportunities to continue beyond the initial term.

Qualifications

• Relevant tertiary qualification in community services, social work, social welfare, social science or a related discipline.
• Experience supporting women affected by domestic and family violence, trauma or disadvantage.
• Demonstrated skills in case management, risk and needs assessment, support planning, advocacy and service coordination.
• Understanding of NSW justice system, Safer Pathway and related service frameworks.
• Knowledge of women’s health and local housing, welfare and health services.
• Ability to provide trauma-informed, strengths-based and culturally responsive support.
• Commitment to feminist practice, social justice and community empowerment.
• Strong communication, community engagement and recordkeeping skills.
• Proficient with Microsoft Office and case management databases.
• Current driver’s licence, Police Check and Working with Children Check as required.

Responsibilities

• Assess women’s needs, safety concerns and barriers to housing, healthcare and services.
• Develop, implement and review individual support and safety plans with clients.
• Provide case management, advocacy, practical assistance and referrals with follow-up.
• Coordinate assistance with government agencies and community organisations.
• Plan and deliver community education, wellbeing and support activities.
• Encourage participation in programs and networks to build confidence and independence.
• Maintain confidential client records, case notes and program documentation.
• Monitor progress and support service reviews to improve women’s access to support.

Skills

Case management

Advocacy

Risk assessment

Service coordination

Communication

Education

Tertiary qualification in community services / social work

Tools

Microsoft Office

Job description

Cumberland Women’s Health Centre
Location: Harris Park, NSW 2150
Salary: $85,000–$100,000 per annum plus superannuation
Employment: 12-month contract, 35 hours per week, with opportunities to continue

About Us

Cumberland Women’s Health Centre is a not-for-profit community organisation supporting women across the Parramatta and Cumberland local government areas. We provide case management, advocacy, referrals, counselling and community programs for women experiencing domestic and family violence, trauma, social isolation and financial or social disadvantage.

Our work helps women improve their safety and wellbeing, build supportive connections and strengthen their independence.

About the Role

We are seeking a compassionate and motivated Community Worker to provide practical support, coordinate services and contribute to programs that respond to women’s needs.

Reporting to the CWHC Manager, you will work directly with women to understand their circumstances, develop individual support plans and connect them with appropriate services. You will also work with community organisations and specialist providers to improve access to assistance and encourage community participation.

Key Responsibilities

• Assess women’s individual needs, safety concerns and barriers to accessing housing, healthcare, income support and community services.

• Develop, implement and review individual support and safety plans in collaboration with clients.

• Provide case management, advocacy, practical assistance and referrals, with appropriate follow-up to support access to services.

• Coordinate assistance with government agencies, community organisations and specialist providers.

• Help plan and deliver community education, wellbeing, social connection and support activities.

• Encourage women to participate in community programs and support networks that build confidence, inclusion and independence.

• Maintain accurate and confidential client records, case notes and program documentation.

• Monitor client progress, contribute to service reviews and identify opportunities to improve support for women in the local community.

About You

To succeed in this role, you will have:

• A relevant tertiary qualification in community services, social work, social welfare, social science or a related discipline.

• Experience supporting women affected by domestic and family violence, trauma or social and economic disadvantage.

• Demonstrated skills in case management, risk and needs assessment, support planning, advocacy and service coordination.

• An understanding of the NSW justice system, Safer Pathway and relevant domestic and family violence service frameworks.

• Knowledge of women’s health and local housing, welfare, health and community support services.

• The ability to provide trauma-informed, strengths-based and culturally responsive support to women from diverse backgrounds.

• A commitment to feminist practice, social justice and community empowerment.

• Strong communication, community engagement and recordkeeping skills.

• Confidence using Microsoft Office applications and case management databases.

• A current driver’s licence, Police Check and Working with Children Check, as required.

The ability to speak an additional language and eligibility for membership of the Australian Association of Social Workers, where relevant to your qualification, will be highly regarded.