Case Worker

Women's Community Shelters; Penrith City Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Employee Assistance Program (EAP)

Professional development

Job summary

Women’s Community Shelters (WCS) is seeking an experienced Case Worker to join a professional team delivering trauma-informed support to women and their children in Penrith LGA. Reporting to the Client Services Manager, you will provide case management, outreach to clients and collaboration with support services to help clients address needs and achieve planned goals.

The role requires relevant qualifications in Social Work or related field, at least 2 years in DFV contexts, strong IT skills,

Qualifications

• Qualifications in Social Work, Psychology, Community Services or related field.
• Must have client-centred and trauma-informed approach.
• Experience in DFV context is highly valued.

Responsibilities

• Provide trauma-informed case management support to women with or without children.
• Engage in outreach to women, children and support services in Penrith LGA.
• Coordinate with service providers to address clients' needs and goals.
• Maintain accurate case notes and support plans.
• Demonstrate professional integrity and accountability.

Skills

Case management

Trauma-informed practice

Communication

Interpersonal skills

MS Office

Integrity

Independent working

Education

Social Work / Psychology / Community Services degree

Tools

MS Office Suite

Job description

We are looking for an experienced, proactive, caring Case Worker within a professional team that engages directly with women, children and support services in the Penrith LGA.

Reporting to the Client Services Manager – this role will provide trauma informed case management support to women with or without accompanying children.

Through a strong outreach model that engages directly with women, children and support services in the Penrith LGA, clients will be actively supported to address their needs to meet their planned goals.

Location: Penrith LGA

Salary type: Award Classification: Social, Community, Home Care & Disability Services Industry Award 2010 (SCHADS) Crisis Accommodation Level 2, Pay Point 1

Applications close: please apply as soon as possible as we will be reviewing applications as they are received.

About WCS

Women’s Community Shelters (WCS) was established in 2013 to build community capacity and response to women’s homelessness, including domestic and family violence. WCS works with communities to establish new shelters which provide short term emergency accommodation and support in a safe environment.

Under a tripartite model, WCS brings together government, community and philanthropy to fund the establishment and ongoing operation of shelters and other innovative housing solutions.

As a Tier 3 Community Housing provider, WCS relies on traditional and innovative housing solutions to achieve positive individual outcomes for women with and without children.

With a commitment to fostering empowerment and independence, WCS operates across multiple locations, delivering vital services to those in need.

About you

Essential skills and experience

• relevant qualifications in Social Work, Psychology, Community Services or related field with at least 2 years’ experience in a domestic and family violence related role;
• demonstrated understanding of client-centred and trauma-informed practice;
• strong case management and client support skills
• knowledge and application of relevant legislation and regulations;
• demonstrated understanding of the varying needs of women and children who come from diverse backgrounds and present with multiple and complex needs;
• strong interpersonal and organisational skills, demonstrated understanding of the dynamics, complexities and legal and social welfare consequences of DFV and experience supporting people impacted by domestic abuse;
• commitment to professional integrity and accountability;
• proven experience in working both independently and in a collaborative team;
• proficiency in the operation of computer software systems, including the MS Office Suite;
• current Senior First Aid certificate or capacity to acquire one before commencement; and
• the right to live and work in Australia;

WCS’ services are provided only to women and their children. WCS considers being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW) and section 30 of the Sex Discrimination Act 1984 (Cth).

Desirable skills and experience

• prior experience working in a small team environment with a community-based organisation;
• understanding of current issues in women’s homelessness, including current practices of safety responses to domestic and family violence;

Why Join WCS?

Contribute your skills to an organisation creating real, lasting change in the lives of women and children.

Be part of a values-driven organisation making a lasting social impact.

Access to salary packaging benefits, EAP and professional development.