Community Services Assistant – Growth & Above‑Award Pay

Brophy; Warrnambool; On-site; AUD 52,000 - 74,000; Full time

Benefits offered by this job

Salary sacrificing options up to $15,M

Learning & development opportunities

Above Award Salary - Minimum $46 per h

Employee Assistance Program (EAP)

Job summary

Brophy Family & Youth Services is seeking a Customer Service Assistant in Warrnambool. You set the tone with a warm welcome, coordinate mail and resources, and deliver reliable admin support to help programs shine.

Join a community-focused team that values calm under pressure, strong communication, and linking clients and staff to the right services. This casual role offers flexibility and meaningful impact from day one.

Qualifications

• Demonstrated ability to stay organised under tight deadlines.
• Experience liaising with diverse clients and stakeholders.
• Able to build positive working relationships across teams.

Responsibilities

• Greet visitors, answer calls, and manage mail and resources.
• Provide high-quality admin support to enable programs to shine.
• Link people to appropriate services and colleagues as needed.
• Maintain calm, clockwork efficiency in a busy environment.

Skills

Coping under pressure

Attention to detail

Communication skills

Interpersonal skills

Education

Certificate III or higher in Administration/Business

Current Driver's Licence

Job description

Brophy Family & Youth Services is seeking a Customer Service Assistant in Warrnambool. You set the tone with a warm welcome, coordinate mail and resources, and deliver reliable admin support to help programs shine.

Join a community-focused team that values calm under pressure, strong communication, and linking clients and staff to the right services. This casual role offers flexibility and meaningful impact from day one.