Community Safety & Tenancy Specialist

St George Community Housing; Sydney; Híbrido; AUD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

35-hour week

Salary packaging

Growth and development

Health and wellbeing benefits

Parental leave

Resumo da oferta

St George Community Housing in Sydney is seeking a Safe Communities Specialist to advise tenancy teams on complex antisocial behaviour and safety matters. You will collaborate with customers, agencies and police to deliver fair, customer-focused outcomes.

The role requires strong case management, risk assessment, and sound judgement in sensitive situations, with travel to SGCH offices as needed. Hybrid work options are available.

Qualificações

• Relevant experience in tenancy services, community safety or related customer-facing roles.
• Strong case coordination and risk assessment capabilities.
• Excellent verbal and written communication with stakeholders.

Responsabilidades

• Coordinate responses to antisocial behaviour and safety matters.
• Manage a caseload with timely actions and stakeholder updates.
• Advise tenancy teams on Good Neighbour policies and processes.
• Support escalation, documentation, and liaison with agencies.
• Travel between SGCH offices as required.

Conhecimentos

Case coordination

Stakeholder engagement

Risk assessment

Communication

Judgement in sensitive situations

Descrição da oferta de emprego

St George Community Housing in Sydney is seeking a Safe Communities Specialist to advise tenancy teams on complex antisocial behaviour and safety matters. You will collaborate with customers, agencies and police to deliver fair, customer-focused outcomes.

The role requires strong case management, risk assessment, and sound judgement in sensitive situations, with travel to SGCH offices as needed. Hybrid work options are available.