Community Projects Officer (Volunteer & Partnerships)

Volunteering Gold Coast Inc.; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary Packaging

Office-based role

Job summary

Volunteering Gold Coast Inc. on the Gold Coast seeks a Project Support Officer to plan, coordinate and evaluate projects and programs, including government-funded work. This fixed-term role runs to June 2028 and focuses on funding, contracts and reporting.

Based in Miami, QLD, the position is office-based, five days a week, with no remote or hybrid option. You will work with community organisations and agencies, monitor milestones and budgets, and prepare progress and acquittal reports to

Qualifications

• Experience in project or program management.
• Experience managing government-funded programs, grants or contracts.
• Experience with project reporting, compliance and acquittals.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Strong stakeholder and relationship management skills.
• Experience monitoring budgets, KPIs, milestones and project risks.
• Strong problem-solving skills.
• Good knowledge of Microsoft Office and project or database systems.
• Ability to work independently and as part of a team.
• Experience in the volunteering, community services or not-for-profit sector.
• Experience working with VIOs or community organisations.
• Knowledge of aged care, CHSP and/or SSD.
• Experience with community engagement, workshops, forums or events.
• Experience with grant acquittals, budget monitoring and outcome measurement.
• Understanding of equity, diversity and inclusion program delivery.

Responsibilities

• Plan, coordinate and deliver assigned projects and programs including government-funded initiatives
• Maintain project records, databases and reporting systems
• Monitor project milestones, KPIs, budgets and deliverables
• Prepare progress, financial, performance and acquittal reports
• Identify and manage project risks, issues and opportunities
• Coordinate project resources, stakeholders and activities
• Evaluate projects and identify opportunities to improve delivery
• Build and maintain relationships with community organisations, service providers, VIOs, government agencies and sector bodies
• Coordinate stakeholder meetings, forums, networking and information sharing activities
• Participate in relevant sector networks and the SSD Community of Practice where required
• Coordinate newsletters, resources and other information for stakeholders
• Represent VGC at relevant meetings, events and expos
• Identify opportunities to strengthen partnerships and collaboration
• Support VIOs to strengthen their volunteer programs and practices
• Coordinate VIO workshops, information sessions and engagement activities
• Support volunteer recruitment, enquiries and referrals
• Build relationships with organisations to identify volunteer opportunities
• Support activities that improve volunteer recruitment, participation and retention
• Plan and coordinate workshops, information sessions, forums, expos and community activities
• Coordinate speakers, venues, registrations, promotion and other event requirements
• Work with stakeholders to identify relevant topics and opportunities
• Record attendance, feedback, enquiries and outcomes
• Use feedback to improve future activities
• Ensure projects comply with relevant legislation, funding and contractual requirements, VGC policies and quality standards
• Identify, assess and manage project risks
• Maintain appropriate project records and evidence
• Keep up to date with relevant funding requirements, sector developments and good practice
• Escalate significant risks and issues when required
• Review projects and activities to identify improvements
• Use feedback and project data to improve delivery
• Develop and improve resources, processes and procedures
• Share learnings with the VGC team

Skills

Project management

Gov-funded programs

Reporting & acquittals

Organisational skills

Written & verbal comms

Stakeholder management

Budget & KPIs

Problem solving

MS Office / databases

Independent & team

Volunteering sector exp

VIOs experience

Aged care knowledge

Community engagement

Grant acquittals

DEI program delivery

Job description

Volunteering Gold Coast Inc. on the Gold Coast seeks a Project Support Officer to plan, coordinate and evaluate projects and programs, including government-funded work. This fixed-term role runs to June 2028 and focuses on funding, contracts and reporting.

Based in Miami, QLD, the position is office-based, five days a week, with no remote or hybrid option. You will work with community organisations and agencies, monitor milestones and budgets, and prepare progress and acquittal reports to