Community Pharmacy Service Leader

National Pharmacies; Brighton; On-site; AUD 65,000 - 90,000; Full time

Job summary

National Pharmacies Brighton store is seeking a Service/Retail Manager to lead a dedicated team of OTC consultants and drive outstanding health and beauty service. You will coach staff, manage rosters, and set a welcoming store tone that makes customers return.

With a focus on leadership and people development, you will grow your team while ensuring the store remains well-stocked, beautifully presented and aligned with the organisation's Caring for People, Enabling Health and Inspiring Wellness

Qualifications

• Leadership experience in retail and people management.
• Proven track record delivering outstanding service and advice.
• Willingness to learn about health, wellness and beauty products.
• Resilient leadership focused on team growth.

Responsibilities

• Lead a store and dedicated OTC team, setting the tone customers love.
• Build and manage the roster, develop staff and maintain a well-presented store.
• Coach team to provide outstanding health and beauty advice.
• Ensure weekend availability and rotating rosters are managed.
• Support the store’s mission in Caring for People, Enabling Health and Inspiring Wellness.

Skills

Leadership experience

Service track record

Adaptable mindset

Heart

Availability

Job description

National Pharmacies Brighton store is seeking a Service/Retail Manager to lead a dedicated team of OTC consultants and drive outstanding health and beauty service. You will coach staff, manage rosters, and set a welcoming store tone that makes customers return.

With a focus on leadership and people development, you will grow your team while ensuring the store remains well-stocked, beautifully presented and aligned with the organisation's Caring for People, Enabling Health and Inspiring Wellness