Community Office & Client Coordinator - 12-Month

Knowmore Legal Service; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

12.5% superannuation

Annual leave loading

Salary packaging

Employee Assistance Program

Job summary

Knowmore is seeking a calm, organised, client-focused professional to provide frontline support, office coordination and administrative assistance in a busy, purpose-driven environment. This role reports to the Manager and works with a multidisciplinary team to ensure high-quality service delivery.

The ideal candidate thrives in varied duties, communicates warmly and professionally, and manages tasks with care and discretion. On-site role with a 12-month fixed term contract.

Qualifications

• Maintain high level of accuracy in client records and data entry.
• Strong organisational skills to manage diverse tasks.
• Demonstrate discretion when handling sensitive information.
• Excellent interpersonal and communication skills with clients and colleagues.
• Proficient use of IT systems and Microsoft Office suite.

Responsibilities

• Welcome and support walk-in clients and triage needs.
• Respond to high-volume phone and email inquiries professionally.
• Support clients with trauma-informed, confidential practices.
• Maintain accurate client records and documentation.
• Coordinate meetings, mail, and administrative processes.
• Provide office coordination including travel bookings and supplies.
• Assist with invoicing, budgeting, and routine admin tasks.
• Support with events and stakeholder liaison.

Skills

Attention to detail

Organisational skills

Discretion

Interpersonal skills

IT proficiency

Microsoft Office

Tools

Microsoft Office

Job description

Knowmore is seeking a calm, organised, client-focused professional to provide frontline support, office coordination and administrative assistance in a busy, purpose-driven environment. This role reports to the Manager and works with a multidisciplinary team to ensure high-quality service delivery.

The ideal candidate thrives in varied duties, communicates warmly and professionally, and manages tasks with care and discretion. On-site role with a 12-month fixed term contract.