Community Librarian: Home Library Service & Outreach

Council Jobs; Melbourne; On-site; AUD 82,000 - 96,000; Full time

Benefits offered by this job

Flexible work options

Collaborative team environment

Paid training & Learning & Development

Reward and recognition programs

Comprehensive leave entitlements

Job summary

Glen Eira City Council’s Libraries is seeking a Home Library Service Librarian to coordinate personalised collections and home deliveries, connecting residents with books, information and lifelong learning. You’ll build relationships with customers, tailor recommendations, manage profiles, and work with partners to expand outreach.

The role requires ALIA-related qualification and ability to work across evenings and weekends.

Qualifications

• ALIA recognised degree or equivalent in library field or relevant experience required.
• Experience coordinating a home library service or delivering customer-focused library services.
• Demonstrated experience providing high-quality customer service.
• Strong knowledge of digital resources and technologies, able to support others.
• Experience delivering outreach programs or community engagement activities.

Responsibilities

• Coordinating personalised library collections, customer profiles and delivery services for Home Library Service customers.
• Promoting and supporting access to digital resources, eResources and emerging library technologies.
• Building partnerships and delivering outreach activities that strengthen community connection and awareness of library services.
• Providing excellent customer service across the library network, including rostered desk shifts and branch support as required.

Skills

Customer service

Digital resources

Outreach programs

Community engagement

Flexible hours

Education

ALIA recognised degree or equivalent

Job description

Glen Eira City Council’s Libraries is seeking a Home Library Service Librarian to coordinate personalised collections and home deliveries, connecting residents with books, information and lifelong learning. You’ll build relationships with customers, tailor recommendations, manage profiles, and work with partners to expand outreach.

The role requires ALIA-related qualification and ability to work across evenings and weekends.