Home Library Service Librarian

Glen Eira City Council

City of Melbourne

Vor Ort

AUD 82.000 - 96.000

Vollzeit

Vor 12 Tagen

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Benefits dieser Stelle

Flexible work options
Supportive team environment
Paid training & development
Reward and recognition programs
Comprehensive leave entitlements

Zusammenfassung

Glen Eira City Council is seeking a Home Library Service Librarian to coordinate personalised library collections and direct home deliveries, ensuring access to books and information that support lifelong learning and wellbeing. You will build strong relationships with customers to understand interests and curate tailored collections for home delivery.

You will work with library colleagues and community partners to shape a responsive service, promote digital resources, and deliver outreach

Qualifikationen

  • Degree qualification ALIA-recognised, or a qualification relevant to the role with relevant experience.
  • Experience coordinating a home library service or delivering customer-focused library services.
  • Demonstrated experience providing high-quality customer service.
  • Strong knowledge of digital resources and technologies, with the ability to support others to use them confidently.
  • Experience delivering outreach programs or community engagement activities.

Aufgaben

  • Coordinating personalised library collections, customer profiles and delivery services for Home Library Service customers.
  • Promoting and supporting access to digital resources, eResources and emerging library technologies.
  • Building partnerships and delivering outreach activities that strengthen community connection and awareness of library services.
  • Providing excellent customer service across the library network, including rostered desk shifts and branch support as required.

Kenntnisse

Customer service
Relationship building
Outreach / community engagement
Digital resources knowledge

Ausbildung

ALIA-recognised degree or equivalent experience

Jobbeschreibung

  • Create meaningful connections by bringing personalised library services directly to the Glen Eira community
  • Full time | Permanent
  • $82,220 - $95,766 per annum (depending on experience) + 12% superannuation
About the team

Glen Eira Libraries provide welcoming, inclusive spaces that promote social connection and lifelong learning. You’ll be part of a supportive and collaborative team that delivers service excellence and can make a meaningful difference to the lives of our community.

About the role

As our Home Library Service Librarian, you'll help ensure everyone in our community can access library services by coordinating Glen Eira Libraries' Home Library Service, connecting customers with books, resources and information that support lifelong learning, wellbeing and social connection.

You’ll build strong relationships with customers, understand their interests and reading preferences, and curate personalised collections delivered directly to their homes.

Working closely with colleagues across the library network and community partners, you'll help shape and improve a service that responds to the evolving needs of our community.

Other responsibilities include:

  • Coordinating personalised library collections, customer profiles and delivery services for Home Library Service customers
  • Promoting and supporting access to digital resources, eResources and emerging library technologies
  • Building partnerships and delivering outreach activities that strengthen community connection and awareness of library services
  • Providing excellent customer service across the library network, including rostered desk shifts and branch support as required
About you

You are passionate about delivering inclusive and customer-focused services that make a meaningful difference to people's lives. You enjoy building relationships, understanding individual needs and connecting people with information, resources and opportunities to stay engaged with their community.

You are organised, adaptable and are comfortable working independently while also collaborating with colleagues and community partners to improve services and create positive outcomes for customers.

The following is also required:

  • Degree qualification recognised by the Australian Library and Information Association (ALIA), or a qualification relevant to the role with relevant experience, or a diploma qualification with extensive experience
  • Experience coordinating a home library service or delivering customer-focused library services
  • Demonstrated experience providing high-quality customer service
  • Strong knowledge of digital resources and technologies, with the ability to support others to use them confidently
  • Experience delivering outreach programs or community engagement activities
  • The ability to work weekdays, evenings and weekends across any Glen Eira library branch.

Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply.

Pre-employment checks

Progressed candidates must undergo pre-employment screening as a standard procedure which will include:

  • Employee Working with Children Check
  • New National Police Record Check
  • Pre-employment medical assessment
  • Evidence of right to work in Australia.

Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Position Description

Home Library Service Librarian - Position Description - June 2026.pdf

What’s on offer

We have a great culture that is valued by all our staff. Teamwork, collaboration and innovation are a key focus at Glen Eira City Council. We will offer you:

  • Flexible work options
  • A supportive and collaborative team environment where your ideas are welcomed
  • Access to paid training and participation in Council’s extensive Learning and Development programs
  • Reward and recognition programs
  • Comprehensive leave entitlements
Working at Glen Eira City Council

Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality services.

Recognised as an Employer of Choice, we seek people who share our community focused values and have a desire to create positive local impact.

Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:
  • Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.
  • Receiving applications from people of all diverse abilities, skills, languages, cultures and backgrounds including: people with disability, Aboriginal and Torres Strait Islander people and LGBTIQA+ and gender diverse people.
  • Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.
If you are Aboriginal or Torres Strait Islander and require advice and support with the recruitment process, contact our Aboriginal Community Officer on ************@gleneira.vic.gov.au
We value the knowledge, skills and talents that all people can share with our workforce and community.
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