Community Impact Lead: Homelessness Programs

Mission Australia; Bega Valley, Cooma; Hybrid; AUD 106,000 - 130,000; Full time

Job summary

Mission Australia in Bega, NSW, is seeking an experienced Program Manager to lead a small team delivering homelessness services. You will ensure quality service delivery, meet KPIs, and maintain strong relationships with local stakeholders across Bega and Cooma.

Reporting to the Area Manager, you will oversee staff development, compliance with the Enterprise Agreement and relevant awards, manage budgets, and contribute to continuous improvement in client outcomes for people experiencing

Qualifications

• Demonstrated experience leading a team within a complex service-delivery environment.
• A relevant degree with experience, or an associate diploma with substantial relevant experience.
• Strong knowledge and practical experience working within the homelessness sector.
• Experience in budget and financial management.
• Genuine commitment to achieving positive community and social outcomes.
• Strong relationship-building skills and the ability to work effectively with a range of stakeholders.

Responsibilities

• Lead and support the local team to successfully deliver program requirements, including quality frameworks, program targets, compliance obligations and KPIs.
• Build and maintain strong relationships with internal and external stakeholders while contributing specialist advice and support to Mission Australia projects, programs and activities.
• Provide effective and supportive team leadership, including staff training, performance management and recruitment, while ensuring operations comply with the Enterprise Agreement or relevant Award.
• Prepare accurate service reports for the Area Manager and contribute to budget development and management as required.

Skills

Team leadership

Budget management

Stakeholder engagement

Education

Relevant degree

Associate diploma

Job description

Mission Australia in Bega, NSW, is seeking an experienced Program Manager to lead a small team delivering homelessness services. You will ensure quality service delivery, meet KPIs, and maintain strong relationships with local stakeholders across Bega and Cooma.

Reporting to the Area Manager, you will oversee staff development, compliance with the Enterprise Agreement and relevant awards, manage budgets, and contribute to continuous improvement in client outcomes for people experiencing