Community Impact Coordinator

SGCH; Sydney; Hybrid; AUD 96,000 - 104,000; Full time

Benefits offered by this job

Competitive pay

Salary packaging

Career growth

Health benefits

Parental leave

Hybrid work

Job summary

SGCH is seeking a Community Impact Coordinator in Sydney to deliver initiatives that strengthen local connections, foster wellbeing and belonging for customers and communities. Reporting to the Senior Community Impact and Partnership Manager, you will coordinate placemaking, customer engagement activities and participation programs across SGCH communities.

You will be a proactive community connector, overseeing community activities and ensuring outcomes align with inclusive, customer-centred

Qualifications

• Relevant qualification in community development, placemaking, community services, social science, events, project coordination or related discipline.
• Experience planning and delivering community engagement, place-based activities, events or small projects within plans, procedures, timeframes and budgets.
• Strong organisational, communication and stakeholder engagement skills with diverse customers.
• Commitment to inclusive, culturally safe and customer-centered practice with solid administrative and digital skills.
• Holds a current Full NSW Driver Licence.

Responsibilities

• Coordinating community engagement, placemaking and customer participation activities across SGCH communities.
• Supporting community consultations, workshops, events and customer voice activities.
• Building strong relationships with customers, community organisations, local services and stakeholders.
• Assisting with onboarding of new developments and communities through placemaking and activation initiatives.
• Maintaining activity plans, stakeholder records, reporting and administrative documentation.
• Collecting customer feedback and community insights to support improvement and ESG outcomes.

Skills

Community engagement

Placemaking

Stakeholder engagement

Organization & coordination

Education

Relevant qualification in community development

Job description

Salary: $96,236.36 - $103,544.30

Job Type: Permanent - Full Time

Location: Sydney, NSW

Job Category: Community Engagement and Development

What We Do

At SGCH, we believe everyone belongs. This is why our purpose, ‘to create belonging’ drives our commitment to build a team where diversity, inclusion and connection are at the heart of what we do.

As a leading not-for-profit community housing provider supporting over 12,000 customers across 7,000 homes in NSW and VIC, we continue to invest in our people, our homes, and our communities. Guided by our values – We Care, We Create, We Connect – we’ve built an inclusive workplace by caring for one another, creating and sharing new ideas, and connecting authentically every day, where everyone has the opportunity to grow and thrive.

We are committed to fostering an inclusive environment and building a team that reflects the diversity of the communities we connect with. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and people of all ages and life experiences. If this role excites you but you’re not sure you tick every box, we still encourage you to apply. Your passion and potential matter.

Join us in creating sustainable, connected communities where everyone feels a sense of belonging and are empowered to thrive.

What We Offer

• Competitive package – 35-hour work week with competitive and above Award pay
• NFP salary packaging – Up to $15,900 tax-free, plus $2,500 for meals, entertainment and accommodation, and Novated leasing providing both convenience and savings
• High-growth environment – Real opportunities to grow your career with a focus on internal promotions, inhouse learning and development and study assistance support
• Health and wellbeing benefits - Corporate discounts with Flare for everyday savings, Reward and Recognition program, access to a free 24/7 Employee Assistance Program (EAP) for you and your family
• Paid Parental Leave – 12 weeks paid parental leave and 3 days bonus annual leave
• Agile and innovative work practices – Hybrid work arrangements including work from home options, and modern, well-located offices close to public transport

Job Description

About the role and about you

We're looking for an enthusiastic and community-minded Community Impact Coordinator to help deliver initiatives that bring people together, strengthen local connections and create positive outcomes for customers and communities. If you enjoy working with people, coordinating community activities and turning ideas into action, we'd love to hear from you. Reporting to the Senior Community Impact and Partnership Manager, you will support SGCH's community impact agenda by coordinating placemaking initiatives, customer engagement activities, community events and participation programs that foster wellbeing, social inclusion and belonging.

To succeed in this role, you will be a community connector, organised and proactive

This is a permanent role, requires travel to all SGCH office locations and portfolios as required.

Duties

• Coordinating community engagement, placemaking and customer participation activities across SGCH communities.
• Supporting community consultations, workshops, events and customer voice activities.
• Building strong relationships with customers, community organisations, local services and stakeholders.
• Assisting with the onboarding of new developments and communities through placemaking and community activation initiatives.
• Maintaining activity plans, stakeholder records, reporting and administrative documentation.
• Collecting customer feedback and community insights to support continuous improvement and ESG outcomes.
• Monitoring activities, budgets and outcomes while supporting safe and effective program delivery.

Desired Skills and Experience

• Relevant qualification in community development, placemaking, community services, social science, events, project coordination or a related discipline, or equivalent demonstrated experience in a customer facing role.
• Demonstrated experience planning and delivering community engagement, place based activities, events or small projects within established plans, procedures, timeframes and budgets.
• Strong organisational, communication and stakeholder engagement skills, including the ability to work respectfully with customers from diverse backgrounds and coordinate competing priorities.
• Commitment to inclusive, culturally safe and customer-centred practice, with sound administrative, reporting and digital skills.
• Holds a current Full NSW Driver Licence.