Community Hearing Advisor - Forest Hill

Hearing Australia; Melbourne; In loco; AUD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive base salary

15.4% superannuation

KPI-based performance rewards

Descrizione del lavoro

Hearing Australia is seeking a Community Hearing Advisor to support Forest Hill, Doncaster and Knox Hearing Centres and engage with Chinese community events across metropolitan Melbourne.

You will work with the local Hearing Centre and Sales teams to attract clients through events, campaigns and outbound calls, building strong relationships with referrers and community groups. The role emphasises customer service and cross-team collaboration in a dynamic healthcare environment.

Competenze

• Fluent in English and Mandarin; Cantonese would be desirable.
• Hold a current driver licence and own a reliable vehicle.
• Sales/marketing background in healthcare is highly desirable but not essential.
• Be a team player and collaborate across Hearing Australia teams.
• Strong organisational and computer skills with ability to multitask.
• Experience planning events to exceed targets.
• Excellent people skills and ability to develop relationships with clients and stakeholders.

Mansioni

• Attract new clients to Hearing Australia through events, campaigns and outbound calls.
• Build strong relationships with referrers such as GP practices, pharmacies, retirement villages and community groups.
• Lead promotional opportunities including hearing checks at screening events and manage stakeholder relationships.

Conoscenze

Fluent English

Mandarin

Cantonese (desirable)

Driver licence

Sales/marketing background

Team player

Organisational skills

Event planning

Customer service

Descrizione del lavoro

• Fluency in English & Mandarin essential, Cantonese also desirable
• Competitive base salary + 15.4% super + KPI based performance rewards
• Supporting Forest Hill area and Chinese community events across greater metropolitan Melbourne

About the opportunity

This role will support our Forest Hill, Doncaster and Knox Hearing Centres as well as Chinese community events across greater metropolitan Melbourne.

As a Community Hearing Advisor, you will work alongside the local Hearing Centre and Sales teams. You'll enjoy a variety of activities including attracting new clients to Hearing Australia through running successful events, leveraging national campaigns, conducting outbound call campaigns, and building strong relationships with stakeholders & referrers such as GP practices, retail pharmacies, retirement villages and community groups.

Community Hearing Advisors organise and lead promotional opportunities that include conducting hearing checks at screening events and proactively managing key stakeholders / referrers within their territory.

About you

We believe to be successful in this role you will:

• Be fluent in both English and Mandarin, Cantonese would also be desirable
• Hold a current driver licence and own a reliable vehicle
• Have a sales and marketing background in the healthcare industry (highly desirable but not essential)
• Be a Team Player as you will be working with many different teams throughout Hearing Australia
• Possess strong organisational and computer skills, and the ability to multitask
• Experience with planning events to exceed targets
• Demonstrate excellent people skills, a passion for exceptional customer service and the ability to develop and maintain mutually rewarding relationships with our clients and stakeholders