Bilingual Community Hearing Advisor (Mandarin/English) - KPI Rewards

Hearing Australia; Melbourne; In loco; AUD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive base salary

15.4% superannuation

KPI-based performance rewards

Descrizione del lavoro

Hearing Australia is seeking a Community Hearing Advisor to support Forest Hill, Doncaster and Knox Hearing Centres and engage with Chinese community events across metropolitan Melbourne.

You will work with the local Hearing Centre and Sales teams to attract clients through events, campaigns and outbound calls, building strong relationships with referrers and community groups. The role emphasises customer service and cross-team collaboration in a dynamic healthcare environment.

Competenze

• Fluent in English and Mandarin; Cantonese would be desirable.
• Hold a current driver licence and own a reliable vehicle.
• Sales/marketing background in healthcare is highly desirable but not essential.
• Be a team player and collaborate across Hearing Australia teams.
• Strong organisational and computer skills with ability to multitask.
• Experience planning events to exceed targets.
• Excellent people skills and ability to develop relationships with clients and stakeholders.

Mansioni

• Attract new clients to Hearing Australia through events, campaigns and outbound calls.
• Build strong relationships with referrers such as GP practices, pharmacies, retirement villages and community groups.
• Lead promotional opportunities including hearing checks at screening events and manage stakeholder relationships.

Conoscenze

Fluent English

Mandarin

Cantonese (desirable)

Driver licence

Sales/marketing background

Team player

Organisational skills

Event planning

Customer service

Descrizione del lavoro

Hearing Australia is seeking a Community Hearing Advisor to support Forest Hill, Doncaster and Knox Hearing Centres and engage with Chinese community events across metropolitan Melbourne.

You will work with the local Hearing Centre and Sales teams to attract clients through events, campaigns and outbound calls, building strong relationships with referrers and community groups. The role emphasises customer service and cross-team collaboration in a dynamic healthcare environment.