Community-Focused Store Manager (Weekend Availability)

Australian Red Cross; Brisbane; On-site; AUD 55,000 - 68,000; Full time

Benefits offered by this job

Salary packaging

Headspace app

EAP services

Employee discounts

Career development

Paid leave

Job summary

Australian Red Cross is seeking a Store Manager to lead the strategic and day-to-day operations of a community-focused retail store in Mitchelton. You will drive sales, elevate the customer experience, and ensure a well-run, welcoming environment with support from the Area Manager.

You will build, coach and inspire a diverse team of staff and volunteers, fostering an inclusive culture while overseeing merchandising, donation flow, compliance and workforce development to keep the shop thriving in

Qualifications

• Proven ability to drive revenue and meet financial targets.
• Experience coaching, mentoring and motivating staff and volunteers.
• Ability to build cooperative, respectful and diverse team environments.
• Confidence managing stock flow, merchandising, and store administration.
• Commitment to delivering high quality service.
• Ability to maintain appealing, on-brand store presentation.
• Understanding of brands, styles, and customer preferences.
• A proactive, solutions focused approach to challenges.
• Understanding of WHS, policy adherence and loss prevention obligations.

Responsibilities

• Lead the strategic and day-to-day operations of a community-focused retail store.
• Drive sales performance and elevate the customer experience.
• Work with Area Manager to analyse business strategies and champion Red Cross values.
• Build, coach and inspire a diverse team of staff and volunteers.
• Oversee merchandising, donation flow, compliance and workforce development.

Skills

Revenue targets

Staff coaching

Team diversity

Stock flow management

Customer experience

Store presentation

Brand & customer preferences

Proactive problem solving

WHS & loss prevention

Job description

Australian Red Cross is seeking a Store Manager to lead the strategic and day-to-day operations of a community-focused retail store in Mitchelton. You will drive sales, elevate the customer experience, and ensure a well-run, welcoming environment with support from the Area Manager.

You will build, coach and inspire a diverse team of staff and volunteers, fostering an inclusive culture while overseeing merchandising, donation flow, compliance and workforce development to keep the shop thriving in