Community-Focused Store Manager | Lead & Elevate Team

Metcash; Ku-ring-gai; On-site; AUD 90,000 - 120,000; Full time

Job summary

Metcash in Turramurra is seeking a Store Manager to lead our local store with a hands-on approach. You will build a high-performing team, deliver exceptional customer experiences, and strengthen ties with customers and suppliers to drive store success.

This role requires people-first leadership, a focus on operational excellence, and flexibility to work across our network. Join a values-led team that supports growth, development, and an inclusive workplace.

Qualifications

• Proven experience as a Store Manager or retail leader.
• Strong leadership with ability to coach and develop teams.
• Passion for delivering outstanding customer experiences.
• Excellent communication and stakeholder relationship skills.
• Hands-on, customer-first approach with operational excellence.

Responsibilities

• Lead, motivate and develop a high-performing team focused on delivering exceptional customer experiences
• Build strong relationships with customers, suppliers and the local community to drive store success
• Take ownership of store operations, sales performance and delivery of key business objectives
• Coach and empower team members through ongoing training, support and development
• Foster a positive, inclusive and customer-focused culture where people thrive
• Lead by example, setting the standard for service, teamwork and operational excellence
• Support business growth through a flexible approach and willingness to contribute across multiple store locations when required

Skills

Store leadership

Customer experience

Team development

Retail operations

Communication

Job description

Metcash in Turramurra is seeking a Store Manager to lead our local store with a hands-on approach. You will build a high-performing team, deliver exceptional customer experiences, and strengthen ties with customers and suppliers to drive store success.

This role requires people-first leadership, a focus on operational excellence, and flexibility to work across our network. Join a values-led team that supports growth, development, and an inclusive workplace.