Community Facilities Officer

Tasmania; Ballina Shire; On-site; AUD 50,000 - 56,000; Part time

Benefits offered by this job

Flexible work arrangements

Professional development opportunities

Health and wellbeing initiatives

Meaningful community work

Inclusive culture

Safety-focused workplace

Job summary

Tasmania is seeking a part-time, 28-hour-per-week team member for our Community Facilities department. You will handle bookings, invoicing and admin, assist with event setup/pack down, and help promote programs and events to the community.

The role requires strong customer service, organizational skills and proficiency with Microsoft 365. Flexibility to work on weekdays, evenings and weekends is essential.

Qualifications

• Vocational Certificate or equivalent and/or significant work experience in a relevant field.
• Proven highly developed customer service and administration skills.
• Demonstrated experience in planning and organising schedules and resources.
• Proven well developed written and interpersonal communication skills.

Responsibilities

• Provide excellent customer service and administrative support for community facilities.
• Manage bookings, invoicing and related administrative tasks.
• Assist with setup and pack down of events and facilities.
• Promote programs and events to the community.

Skills

Customer service

Administration

Communication

Time management

Cash handling

Unsupervised work

Education

Vocational Certificate or equivalent

Tools

Microsoft 365

Job description

Job Description

We are offering an exciting opportunity for an energetic and customer focussed individual to join our Community Facilities team.

Reporting to the Coordinator Community Facilities, this position plays a key role in delivering exceptional customer service and administrative support to ensure Council's community facilities are welcoming, well-managed and accessible for the community.

The role is varied and hands-on. You will work closely with customers, hirers and visitors to create positive experiences, assist with the set up and pack down of events, manage bookings, invoicing and a range of administrative functions. You will also contribute to promoting Council's community facilities and supporting the planning, coordination and delivery of programs and events.

Council's community facilities operate across weekdays, evenings and weekends, and candidates should be available to work a roster that reflects these operational requirements. Hours of work for this part time position are 28 hours per week to be worked in accordance with the community facilities roster. The initial days of work are expected to Wednesday, Thursday, Friday and Saturday, however these days may vary to meet operational requirements.

About the Employer

Change your lifestyle and live and work in a vibrant community and great coastal environment.

About the Candidate

• Behaviour that positively demonstrates Council's values of: creative, accessible, respect, energetic and safe.
• Vocational Certificate or equivalent and/or significant work experience in a relevant field.
• Proven highly developed customer service and administration skills.
• Demonstrated experience in planning and organising schedules and resources.
• Proven well developed written and interpersonal communication skills.
• Demonstrated experience and sound competency in the operation of Microsoft 365 products and other corporate software.
• Proven ability to work unsupervised, with solid time management and organisational skills.
• Proven experience in cash handling and reconciliation, with a willingness to undergo a criminal history check.
• Ability to perform manual handling tasks including set up and pack up of equipment and cleaning of facilities.

Work Environment

• An hourly rate of $36.06 to $41.38 (plus 12% superannuation) dependent upon skills, experience and qualifications.
• Flexible work arrangements to support your lifestyle.
• Ongoing professional development and training opportunities
• Job security and a supportive, values-driven workplace culture
• Health and wellbeing initiatives, including Fitness Passport member options
• Meaningful work that contributes to the sustainability and liveability of our region.
• An inclusive culture where all our people are valued, EEO, diversity and differences are respected.
• An absolute focus on our peoples' safety and well being.
• Generous Award workplace conditions.