Community Care Coordinator

Neami National; Campbelltown; On-site; AUD 93,000 - 99,000; Full time

Benefits offered by this job

Leave entitlements

ADO

Annual Leave Loading

Flexible work arrangements

Professional development

Job summary

Neami National in Campbelltown NSW is seeking a Community Care Coordinator for Universal Aftercare to provide compassionate, consumer-led support for individuals after a suicide crisis. You will coordinate care, develop safety plans, and connect clients with GP services and social supports to promote safety and recovery.

The role requires Cert IV in Human Services or equivalent, experience in mental health, and the ability to work autonomously within a multidisciplinary team.

Qualifications

• Minimum Cert IV level in human services or equivalent.
• Experience in mental health or suicide prevention is preferred.
• Ability to liaise with external service providers including GPs and community services.

Responsibilities

• Provide one-on-one psychosocial support for approx. three months.
• Develop safety plans and multi-agency care.
• Engage with clients’ support networks and health services to ensure continuity of care.

Skills

Computer literacy

Autonomy

Teamwork

Education

Cert IV in Human Services

Mental health experience

Tools

National Criminal History Check

Working with Children Check

Driver's licence

Job description

Community Care Coordinator - Universal Aftercare

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

• Full Time, Permanent Position
• Classification:SCHADS Level 4, with a salary range of$92,378- $99,393 per annum + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Campbelltown NSW

About your new role

Funded by South Western Sydney Primary Health Network, Universal Aftercare is a non-clinical, psychosocial support service that provides compassionate and non-judgemental follow-up care to people and their loved ones after a suicidal crisis or suicide attempt.

Community Care Coordinators within Universal Aftercare provide community-based care and coordination to people following a suicide attempt or suicidal crisis.

The Community Care Coordinator will provide strengths based, consumer-led and culturally appropriate care and support to people after a suicide attempt or experience of distress/suicidal crisis.

Community Care Coordinators will provide one-on-one, flexible, psychosocial support and care coordination for approximately three months, to:

• Develop a safety plans and multi-agency care with individuals
• Provide one-on-one service navigation, coordination and guidance to establish and maintain clinical and social networks to support safety and recovery.
• Establish a strong therapeutic alliance ensuring continuity of care, including engagement with the individuals GP, or in the case where there is not a regular GP, linking them with one
• Engage the persons support network, providing resources and culturally appropriate support where required.
• Provide a one month follow up as required to ensure people remain linked with their appropriate health network to facilitate ongoing care

What you will bring to the role

• Relevant qualifications (minimum Cert IV level or other relevant qualification in human services) and/or experience in mental health or suicide prevention work
• Experience and understanding of working with people with suicidality and/or deliberate self-harm
• Sound understanding of the personal, family, and social intersectionality often associated with suicidal ideation and attempts, including awareness of groups identified to be more likely to experience suicidal thoughts
• Experience liaising with external service providers, including specialist mental health services, GP's and other community-based services and organisations.
• Ability to work well autonomously and within a multidisciplinary team
• Computer literacy
• National Criminal History Check (police check) – disclosable outcomes considered
• Current Working with Children Check–required before commencement of work
• Australian working rights
• A valid driver’s licence

What will Neami offer

• Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave
• Optional monthly Accrued Day Off (ADO)
• 17.5% Annual Leave Loading
• Flexible work arrangements areavailable for maintaining your work-life balance
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
• Employee Assistance Program (EAP) through TELUS -providingholistic health and wellness supports and resources to Neami staff and their immediate family

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Aretha Paterson, Service Manager 0400 607 *** -

***************@neaminational.org.au

Applications Close: 5 October 2026

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.