Community Banking Advisor: Help Customers Thrive

MyState Bank Limited; City of Devonport; On-site; AUD 50,000 - 65,000; Full time

Job summary

MyState Bank Limited in North Tasmania invites applications for a Customer Service Representative. You’ll be the friendly face and trusted voice customers rely on in-branch, helping with everyday banking needs and fostering local connections.

Join a team focused on delivering great service, guiding customers through digital banking tools, processing transactions accurately, and identifying opportunities to match products and solutions to customers’ goals.

Qualifications

• Experience in banking, retail, hospitality or customer service will be highly regarded, but it's not essential.
• We're less concerned about banking experience and more interested in finding people who genuinely care about customers.

Responsibilities

• Deliver exceptional customer service in branch
• Build genuine relationships with customers and local communities across North Tasmania
• Help customers confidently use digital banking tools and services
• Identify opportunities to support customers with products and solutions that meet their needs
• Process transactions accurately and efficiently
• Work collaboratively as part of a supportive and high-performing team

Job description

MyState Bank Limited in North Tasmania invites applications for a Customer Service Representative. You’ll be the friendly face and trusted voice customers rely on in-branch, helping with everyday banking needs and fostering local connections.

Join a team focused on delivering great service, guiding customers through digital banking tools, processing transactions accurately, and identifying opportunities to match products and solutions to customers’ goals.