Community Admin & Front Desk – Welcoming, Multi‑Tasking Office Pro

Cessnock Multipurpose Children's Centre; Cessnock; On-site; AUD 55,000 - 75,000; Full time

Job summary

Cessnock Multipurpose Children’s Centre is seeking a full-time Administration Officer to be the first point of contact for families, visitors and staff. You’ll be friendly, professional and capable of juggling diverse tasks.

In this busy role you’ll welcome people, answer enquiries, assist with enrolments, schedule tours and maintain accurate records, payments and fee administration. The ideal candidate has solid customer service skills, strong organisation, and proficiency with Microsoft

Qualifications

• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Ability to use Microsoft Office and computer systems.

Responsibilities

• Welcoming families, visitors and stakeholders
• Answering phone calls and responding to enquiries
• Assisting families through the enrolment process
• Booking family tours and providing information about our services
• Maintaining accurate records and documentation
• Processing payments and supporting fee administration
• Monitoring and maintaining enrolment records
• Providing administrative support to our leadership team
• Assisting with general office coordination and reception duties

Skills

Customer service

Communication

Organisation

Multitasking

MS Office

Education

Business administration qualification (desirable)

Tools

Microsoft Office

Job description

Cessnock Multipurpose Children’s Centre is seeking a full-time Administration Officer to be the first point of contact for families, visitors and staff. You’ll be friendly, professional and capable of juggling diverse tasks.

In this busy role you’ll welcome people, answer enquiries, assist with enrolments, schedule tours and maintain accurate records, payments and fee administration. The ideal candidate has solid customer service skills, strong organisation, and proficiency with Microsoft