Communications Specialist

Yarra Valley Water Corporation; Healesville; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

On-site parking

14 weeks parental leave

Personal leave and holiday swaps

Job summary

Yarra Valley Water Corporation is seeking a strategic Communications Specialist to shape how we connect with customers, staff and communities. You’ll lead initiatives that strengthen our brand, influence perceptions and support organisational goals.

You will craft clear content across channels, manage projects from planning to delivery, and provide trusted advice to internal stakeholders. This role requires strategic thinking and the ability to turn complex information into easy-to-understand

Qualifications

• Demonstrated experience developing and delivering communication strategies and plans.
• Exceptional written communication across channels.
• Ability to translate complex information into accessible messages.
• Strong stakeholder engagement skills at all levels of the organisation.
• Project management across multiple priorities in fast-moving environments.
• Hands-on communicator comfortable leading projects and being on the tools.
• Experience producing content for web, intranet, social media and internal/external comms.
• Strategic thinking to plan concepts, tactics and content.

Responsibilities

• Provide strategic communications guidance to key business initiatives.
• Develop and implement internal and external communication plans aligned to strategy.
• Lead multi-channel communication projects across web, social, internal engagement and customer comms.
• Create clear, engaging written and visual content to build trust and reputation.
• Advise stakeholders, balancing clarity, risk and brand reputation.
• Manage multiple projects with tight timelines and competing priorities.
• Monitor and evaluate communication effectiveness to drive improvement.
• Ensure communications align with brand guidelines and tone of voice.

Skills

Strategic communications

Stakeholder engagement

Content creation

Project management

Plain-English writing

Job description

True hybrid working – work from home and our Mitcham office

The Role

We’re looking for a strategic and creative CommunicationsSpecialist to help shape how we connect with our customers, staff, and communities. You’ll lead communication initiatives that strengthen our brand, influence perceptions, and support organisational goals.

In the role, you’ll manage projects from planning to delivery, craft clear and compelling content across multiple channels, and provide trusted advice to internal stakeholders. You’ll need to think strategically, manage competing priorities, and turn complex information into messages that are easy to understand and act on.

You’ll collaborate closely with project teams, brand and design, digital, and stakeholder teams to make sure communications are consistent, effective, and build trust and engagement.

About Us

We’re on a mission to create a brighter future, where you can be a change maker at the actual source. We’re one of Australia’s largest water utilities with over 30% of Victoria’s population relying on us for their essential water and sanitation services.

Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you’ll be inspired and challenged to grow alongside us.

We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.

Your Key Responsibilities

• Provide strategic communications expertise, guidance and advice to key business initiatives.
• Develop and implement communication plans for internal and external audiences, aligned to corporate strategy or content strategy objectives.
• Lead communication projects across multiple channels, including web, social, internal engagement, and customer communications.
• Create clear, engaging written and visual content that builds trust, reputation and engagement.
• Act as a trusted advisor to stakeholders, constructively challenging messaging to balance clarity, risk and brand reputation.
• Manage multiple projects, balancing priorities and timelines effectively.
• Monitor and evaluate communication effectiveness, using insights to drive continuous improvement.
• Ensure all communications align with brand guidelines, tone of voice and style.

What we’re Looking for

Demonstrated experience developing and delivering communication strategies and plans.

Exceptional written communication skills, including creating accessible, plain-English content for multiple channels.

Ability to translate complex information into messages that are easy to understand and act on.

Strong stakeholder engagement skills, with the ability to influence and advise at all levels of the organisation.

Demonstrated project management expertise, manage multiple projects and competing priorities in complex, fast-moving environments.

Hands-on communicator, comfortable leading projects and being on the tools.

Experience producing content for web, intranet, social media, and internal/external communications.

Strong critical thinking and an inquisitive mindset who can strategise communications concepts and create the plans, tactics and content to deliver them successfully.

Confident asking questions and challenging assumptions.

Experience in government, higher education, essential services, or regulated sectors – advantageous.

Why Yarra Valley Water

We celebrate and encourage new thinking at every level. Creating opportunities for you to grow – both professionally, and personally. When you flourish, we all do.

Flexible working arrangements where our people are empowered to design their days with their team.

Free and secure on-site parking with on-site café at our Mitcham office.

14 weeks paid leave parental leave.

15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause.

Request to swap certain public holidays for another day of paid leave.

Did you Know?

Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.

Eligibility and Checks

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.