Communications Specialist

Programmed; City of Melbourne; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible working environment

600+ retailer discounts

Professional development opportunities

Wellbeing and support programs

Job summary

Programmed is seeking an experienced Marketing Communications professional to support clear, engaging and timely communication across our workforce in Australia.

Working with Operations, HR and leadership, you will develop and deliver internal communications that keep employees informed, connected and aligned with business priorities, including frontline and remote teams. This role focuses on content creation, two-way feedback and coordinating safety, compliance and training communications.

Qualifications

• Experience in internal communications or employee communications.
• Ability to translate complex information into clear, practical content.
• Experience communicating to frontline, operational or dispersed teams.

Responsibilities

• Develop internal communication strategies for frontline and remote employees.
• Create and distribute engaging content including safety updates and HR announcements.
• Support two-way communication by establishing feedback channels and addressing common questions.
• Coordinate with Operations, HR and Marketing to tailor communications for local needs.
• Coordinate safety, compliance and training communications for affected employees.
• Identify opportunities to improve channels and strengthen engagement across dispersed teams.

Skills

Internal communications

Frontline communications

Stakeholder management

Content creation

Cross-functional collaboration

Job description

We are looking for an experienced Marketing Communications professional to support clear, engaging and timely communication across our workforce.

Working closely with Operations, HR and leadership team, you will develop and deliver communications that keep employees informed, connected and aligned with business priorities.

Key Responsibilities

• Develop internal communication strategies that effectively engage frontline and remote employees across a diverse workforce.
• Create and distribute engaging content including safety updates, operational communications, HR announcements, employee stories and key business messages.
• Support two-way communication by establishing simple feedback channels and identifying common questions, themes and concerns across the workforce.
• Partner with Operations, HR and Marketing to ensure communications are timely, relevant and tailored to frontline employees and local operational needs.
• Coordinate safety, compliance and training communications, ensuring important information is communicated clearly and promptly to affected employees.
• Identify opportunities to improve communication channels and processes, helping strengthen employee engagement and connection across dispersed teams.

About You

We are looking for someone who is confident working across a large, operationally focused organization and can translate information into clear, engaging communications for a frontline audience.

You will ideally have:

• Previous experience in internal communications, employee communications or a similar communications role.
• Experience developing and delivering communications for frontline, operational, field-based or geographically dispersed teams.
• Strong written communication skills, with the ability to turn complex information into clear, practical and engaging content.
• Strong stakeholder management skills and the ability to work collaboratively with Operations, HR, Marketing and senior stakeholders.
• A proactive approach, with strong organization skills and the ability to manage competing priorities and deadlines.
• Experience working in a large, complex or operational environment will be highly regarded.

Why You’ll Love Working with Us at Programmed

At Programmed, we are committed to creating a supportive workplace where our people can grow, feel valued and do their best work.

Some of the benefits include:

• Competitive remuneration: Attractive salary package, supported by our annual performance and remuneration review process.
• Flexibility and a great team: Enjoy a flexible working environment while working alongside a collaborative and supportive team.
• Exclusive employee perks: Access discounts and benefits across 600+ retailers, including Coles, Woolworths, BWS, Dan Murphy’s, The Good Guys, JB Hi-Fi, BCF, Supercheap Auto and many more.
• Investing in your development: Access professional development opportunities including certificates, webinars, mentoring and practical training to support your career growth.
• Supporting your wellbeing: A strong commitment to safety, generous paid parental leave and access to our Employee Assistance Program, along with wellbeing initiatives designed to support you and your family.

About Us

Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand.

Our Facility Management business unit partners with our valued clients to deliver a comprehensive range of facilities management from small repair work to managing large-scale facilities and infrastructure networks.

Weencourage career development, support flexibility and care about your personal wellbeing and safety. Join the Programmed team today.

Our Commitment

Programmed and PERSOL are committed to fostering a safe, inclusive and respectful workplace, underpinned by a culture of zero harm. We value diversity and seek to build a workforce that reflects the communities in which we operate. We welcome applications from people of all cultures, backgrounds, genders, ages, abilities, sexual orientations and life experiences. We also recognise that great candidates come from a range of life stages and circumstances and, where operationally feasible, we welcome discussions regarding flexible working arrangements, including part-time and job-share opportunities. If flexibility would support your success in this role, we encourage you to apply.