Communications Advisor, Content & Channels (12-month)

Australia Post; Melbourne; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Inclusive workplace

Culturally diverse workforce

Learning and development opportunities

Job summary

A leading postal service provider in Australia seeks an experienced Communications Advisor for a 12-month role. You will develop and deliver engaging content and communications strategies across various channels. The ideal candidate has over 4 years of experience in a complex environment and exceptional communication skills. This role supports inclusivity and values diversity in the workplace.

Qualifications

• 4+ years’ experience in communications, marketing, or content roles.
• Proven ability to develop and evaluate communications campaigns.
• Strong project management skills in large scale programs.

Responsibilities

• Develop and deliver communications strategy and campaigns.
• Create high-quality content across various digital platforms.
• Manage end-to-end content development and distribution.

Skills

Creative storytelling

Interpersonal skills

Project management

Content development

Campaign execution

Job description

Communications Advisor, Content & Channels (12-month)

Join to apply for the Communications Advisor, Content & Channels (12-month) role at Australia Post

Australia Post is delivering for Australia. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers, and for our people. We’re moving forward and we want you to come along for the ride.

About the opportunity

Reporting to the Senior Communications Manager, the Communications Advisor (Content and Channels) is part of the team that carries responsibility for protecting and enhancing Australia Post’s (AP’s) reputation and its social license to operate, which is achieved through the delivery of Australia Post’s communications strategy.

You will work to implement and bring to life AP's positions and decisions, helping to develop and deliver communications plans and creating high-quality, engaging, and innovative digital content across a range of platforms and channels. You will be proactive in identifying story opportunities from across the enterprise, in line with strategic objectives and content pillars, helping to drive reach, engagement, and impact.

What you’ll deliver with us

• Develop and deliver on the communications strategy, strategic initiatives and campaigns that will improve communication for our team members
• Contribute to the development of AP internal content strategy and take a proactive approach to its implementation including the production of high quality written and audio-visual content, leveraging new and existing channels to support strategic objectives
• Proactively identify and leverage story opportunities to develop engaging content using a range of formats to effectively communicate and engage with team members across AP
• Contribute to the development and maintenance of a content calendar and effectively manage the end-to-end development of content including planning, production, and distribution, to ensure timely and consistent delivery of strategic and engaging content across channels
• Support enterprise projects and initiatives through effective delivery of communication plans and campaigns and evaluate activity to optimise future plans and enable data-driven decision-making

About you

You have a creative flair and technical capability to bring communications to life through effective storytelling across multiple channels and platforms, including end-to-end video production from concept to publication, using iPhone. You will also possess the ability to build effective relationships at all levels of the business to develop a deep understanding of business needs and stakeholder audiences, proactively engaging with stakeholders to produce high quality, relevant, and engaging content to drive strategic objectives.

What are we looking for?

• 4+ years’ experience as a communications, marketing, or content professional in a large, complex, and highly regulated organisation, working with a geographically spread workforce is preferred but not essential
• Proven experience in developing, executing, and evaluating campaigns communications and content plans
• Understanding of issues and reputational risk and impact, with a natural curiosity about current news issues and the broader community socio-political environment
• Highly organised and efficient with sound project management and change communications skills to ensure large scale programs are planned, run and evaluated efficiently and consistently
• Exceptional interpersonal, verbal and written communication skills and sound presentation capabilities
• Resourcefulness and willing to find quick and efficient solutions

How we’ll deliver for you

• Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages and genders and come from all walks of life
• We deliver on our values of Trust, Inclusivity, Empowerment, and Safety every day. They’re the TIES that bind our team together
• Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role, we play in delivering on our strategy and purpose

We’re delivering together

At Australia Post, we acknowledge the TraditionalCustodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applicationsfrom people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [e-mail]