People Solutions Lead

Australia Post; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible and hybrid working

Exclusive team discounts

Health and wellbeing resources

Job summary

Australia Post’s Talent Centre of Expertise seeks a People Solutions Lead to shape enterprise talent and early careers programs that align with strategic workforce priorities. You’ll work with senior stakeholders to drive meaningful initiatives and help build a capable, future‑ready workforce.

You’ll collaborate across teams to plan, deliver and govern programs, produce workforce insights and develop practical tools that support leaders and participants.

Qualifications

• Experience coordinating and delivering talent management, succession planning, early careers, workforce development or broader People & Culture programs, ideally within a large and complex organisation.
• Strong project coordination and program delivery skills, including managing schedules, communications, risks, reporting, competing priorities and multiple stakeholders.
• Experience using HR systems such as SuccessFactors (or similar), along with Microsoft 365 applications to manage data, reporting, communications and documentation.

Responsibilities

• Support and execute the planning and delivery of enterprise talent, succession planning and early careers programs, ensuring a seamless experience for participants and stakeholders.
• Produce workforce insights, reporting and updates that support leadership decision‑making and strategic talent discussions.
• Develop practical tools, resources and self‑service materials that enhance leader capability and improve stakeholder experience.
• Identify opportunities to improve processes, systems and frameworks through data‑driven insights, digital solutions and continuous improvement initiatives.
• Partner with senior leaders and cross‑functional teams to coordinate communications, governance, participant engagement and program delivery across key people initiatives.

Skills

Stakeholder management

Project coordination

Data analysis

Communication skills

Presentation skills

Education

HR / People-related degree

Organisational Psychology or related discipline

Tools

SuccessFactors

Microsoft 365

Job description

Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.

About the opportunity

Join Australia Post's Talent Centre of Expertise and play a key role in shaping the future workforce. As the People Solutions Lead, you'll support the delivery of enterprise talent and early careers programs that directly support Australia Post's strategic workforce priorities. This is an opportunity to work with senior stakeholders across the business, drive meaningful talent initiatives, and contribute to building a capable, diverse and future‑ready workforce.

You’ll also

• Support and execute the planning and delivery of enterprise talent, succession planning and early careers programs, ensuring a seamless experience for participants and stakeholders.
• Produce workforce insights, reporting and updates that support leadership decision‑making and strategic talent discussions.
• Develop practical tools, resources and self‑service materials that enhance leader capability and improve stakeholder experience.
• Identify opportunities to improve processes, systems and frameworks through data‑driven insights, digital solutions and continuous improvement initiatives.
• Partner with senior leaders and cross‑functional teams to coordinate communications, governance, participant engagement and program delivery across key people initiatives.

About you

You're a highly organised and proactive people professional who thrives in a collaborative, fast‑paced environment. You enjoy bringing structure to complex programs, building trusted relationships with stakeholders, and using data and insights to improve outcomes. With a customer‑focused mindset and a passion for developing people, you're motivated by creating positive experiences that help build a capable and future‑ready workforce.

You’ll also have

• Experience coordinating and delivering talent management, succession planning, early careers, workforce development or broader People & Culture programs, ideally within a large and complex organisation.
• Strong project coordination and program delivery skills, including managing schedules, communications, risks, reporting, competing priorities and multiple stakeholders.
• Experience using HR systems such as SuccessFactors (or similar), along with Microsoft 365 applications to manage data, reporting, communications and documentation.
• Well‑developed stakeholder management skills, with the ability to build effective relationships, provide trusted advice and manage enquiries with professionalism and confidentiality.
• Strong analytical, communication and presentation skills, with the ability to translate data and information into meaningful insights, practical resources and actionable recommendations.
• Tertiary qualifications in Human Resources, Business, Organisational Psychology or a related discipline will be highly regarded.

What else is in it for you?

• Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
• Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
• Opportunities for growth and development through formal programs or mentorship
• Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier‑free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at ***************@auspost.com.au or on 03 8737 9***.