Communications Advisor, ANZ — Internal & External Channels

Citi; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Citi in Sydney is seeking a proactive Communications Advisor to join the Global Communications team. You will support internal and external communications, own internal digital channels, and manage media monitoring and reporting processes.

This role balances hands‑on channel management with collaboration across media relations and internal communications, offering exposure to senior leaders and opportunities to develop within a global financial institution.

Qualifications

• Bachelor’s degree in business management, communications or related field.
• Relevant communications experience.
• Excellent written and verbal communication skills.
• Experience with internal and external communications channels.
• Ability to use data analytics tools for reporting.

Responsibilities

• Source, draft, and publish content for Citi’s internal digital channels.
• Manage Citi’s local LinkedIn presence, drafting posts, coordinating approvals, and identifying opportunities to showcase Citi in Australia.
• Track, analyse, and report on all internal communications to continuously optimise engagement.
• With the support of AI tools, compile comprehensive media coverage reports and campaign dashboards to demonstrate the impact of communications activities.
• Provide tactical support to the communications team on external communications, including maintaining media lists.
• Support the coordination and execution of key employee engagement events, such as Town Halls.
• Manage administrative and operational processes for the communications team, including Continuity of Business (CoB) planning.

Skills

Excellent written and verbal comms

Digital content management

Organisational & time-management

Data analytics & reporting

Self-starter

Collaborative team player

Education

Bachelor's degree in business management, communications or related field

Tools

SharePoint

LinkedIn

Job description

Citi in Sydney is seeking a proactive Communications Advisor to join the Global Communications team. You will support internal and external communications, own internal digital channels, and manage media monitoring and reporting processes.

This role balances hands‑on channel management with collaboration across media relations and internal communications, offering exposure to senior leaders and opportunities to develop within a global financial institution.