Communications Manager - Assistant Vice President

Citi; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Citi in Sydney is seeking a proactive Communications Advisor to join the Global Communications team. You will support internal and external communications, own internal digital channels, and manage media monitoring and reporting processes.

This role balances hands‑on channel management with collaboration across media relations and internal communications, offering exposure to senior leaders and opportunities to develop within a global financial institution.

Qualifications

• Bachelor’s degree in business management, communications or related field.
• Relevant communications experience.
• Excellent written and verbal communication skills.
• Experience with internal and external communications channels.
• Ability to use data analytics tools for reporting.

Responsibilities

• Source, draft, and publish content for Citi’s internal digital channels.
• Manage Citi’s local LinkedIn presence, drafting posts, coordinating approvals, and identifying opportunities to showcase Citi in Australia.
• Track, analyse, and report on all internal communications to continuously optimise engagement.
• With the support of AI tools, compile comprehensive media coverage reports and campaign dashboards to demonstrate the impact of communications activities.
• Provide tactical support to the communications team on external communications, including maintaining media lists.
• Support the coordination and execution of key employee engagement events, such as Town Halls.
• Manage administrative and operational processes for the communications team, including Continuity of Business (CoB) planning.

Skills

Excellent written and verbal comms

Digital content management

Organisational & time-management

Data analytics & reporting

Self-starter

Collaborative team player

Education

Bachelor's degree in business management, communications or related field

Tools

SharePoint

LinkedIn

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on‑the‑job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Communications Advisor

Citi is seeking a and proactive communications professional to join the Global Communications team in Sydney as a Communications Advisor. Reporting to the Head of Global Communications for Australia and New Zealand, this role is ideal for a communications all‑rounder who is eager to develop their career within a global financial institution.

The successful candidate will provide execution support across internal and external communications, while taking direct ownership of internal digital communications channels, media monitoring and reporting processes. This role offers a balance of hands‑on channel management and collaborative support media relations and internal communications.

Responsibilities:

• Source, draft, and publish content for Citi’s internal digital channels in Australia and New Zealand, including digital signage, SharePoint, and internal newsletters.
• Manage and grow Citi’s local LinkedIn presence, drafting posts, coordinating approvals, and identifying opportunities to showcase Citi in Australia.
• Track, analyse, and report on all internal communications to continuously optimise engagement.
• With the support of AI tools, compile comprehensive media coverage reports and campaign dashboards to demonstrate the impact of communications activities.
• Provide tactical support to the communications team on external communications, including maintaining media lists.
• Support the coordination and execution of key employee engagement events, such as Town Halls.
• Manage administrative and operational processes for the communications team, including Continuity of Business (CoB) planning.

Skills

• Excellent written and verbal communication skills, with the ability to adapt writing styles for different channels.
• Experience managing digital content eg SharePoint, digital signage, and professional social media networks (LinkedIn).
• Exceptional organisational and time‑management skills, with a sharp eye for detail and the ability to manage multiple tasks simultaneously.
• Confident in working with data and analytics tools to compile clear, reports on media and internal communications performance.
• A self‑starter with a positive attitude who takes pride in delivering high‑quality work.
• Ability to work cooperatively within a small team and build positive relationships across different business lines.

Education and experience:

• Bachelor’s degree in business management, communications or another related field
• Relevant communications experience

Job Family Group:

Communications and External Relations

Job Family:

Corporate Affairs

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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