Commercial Parking Admin Assistant (6-Month Temp)

Whitsunday Regional Council; Bowen; On-site; AUD 70,000 - 85,000; Full time

Job summary

Whitsunday Regional Council is seeking a Commercial Businesses Administration Assistant for a 6-month temporary/full-time role at Whitsunday Coast Airport. This position supports Council's commercial parking operations, handling customer enquiries and maintaining records.

You will manage correspondence, process infringement reviews and follow-up actions, and collaborate with parking officers and external agencies to ensure efficient service.

Qualifications

• Experience in administration and customer service.
• Strong attention to detail and accurate record keeping.
• Confident with computerised systems and business software.
• Clear and professional written and verbal communication.
• Ability to interpret and apply procedures, policies and regulations.
• Sound judgement and discretion with sensitive information.
• Current C Class Driver's Licence.
• Experience in local government or parking administration is preferred.

Responsibilities

• Provide professional and responsive service to customers with parking enquiries.
• Keep parking records and documentation accurate and up to date.
• Support infringement notices, reviews, payments and follow-up actions.
• Prepare correspondence, reports, data and supporting documentation.
• Collaborate with internal teams, parking officers and external agencies.
• Identify opportunities to improve administrative efficiency.

Skills

Admin experience

Customer service

Attention to detail

Communication skills

Job description

Whitsunday Regional Council is seeking a Commercial Businesses Administration Assistant for a 6-month temporary/full-time role at Whitsunday Coast Airport. This position supports Council's commercial parking operations, handling customer enquiries and maintaining records.

You will manage correspondence, process infringement reviews and follow-up actions, and collaborate with parking officers and external agencies to ensure efficient service.