Parking Administration Specialist – 6‑Month Temp

Whitsunday Regional Council; Proserpine; On-site; AUD 70,000 - 85,000; Full time

Job summary

Whitsunday Regional Council is seeking a Commercial Businesses Administration Assistant to support its parking operations on a 6-month temporary/full-time basis at Whitsunday Coast Airport.

The role focuses on handling customer enquiries, maintaining accurate parking records, processing infringements, and preparing correspondence while collaborating with internal teams and external agencies to ensure efficient service.

Qualifications

• Experience in administration and customer service.
• Strong attention to detail and accurate record keeping.
• Confident using computerised systems and business software.
• Clear written and verbal communication.
• Current C Class Driver’s Licence.
• Experience in local government, regulatory, infringement or commercial parking administration would be highly regarded.

Responsibilities

• Provide professional and responsive service to customers with parking enquiries.
• Keep parking records and documentation accurate and up to date.
• Support the administration of infringement notices, reviews, payments and follow-up actions.
• Prepare correspondence, reports, data and supporting documentation.
• Work with internal teams, parking officers and external agencies to progress parking matters.
• Help identify opportunities to improve administrative efficiency.

Skills

Administration

Customer service

Attention to detail

Computer skills

Communication

Policy interpretation

Good judgement

Driver's licence

Job description

Whitsunday Regional Council is seeking a Commercial Businesses Administration Assistant to support its parking operations on a 6-month temporary/full-time basis at Whitsunday Coast Airport.

The role focuses on handling customer enquiries, maintaining accurate parking records, processing infringements, and preparing correspondence while collaborating with internal teams and external agencies to ensure efficient service.