Commercial Operations Business Partner

Nxzen Global; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

Nxzen Global in Sydney, NSW, seeks a Commercial Operations Business Partner to manage labour, utilisation, and cost performance across the business. You will own workforce analytics, drive optimisation initiatives, and partner with senior stakeholders to identify efficiencies and support commercial decision-making.

The role requires strong Power BI skills, advanced Excel, financial modelling, and experience in SaaS or utilities sectors.

Qualifications

• Strong knowledge of Power BI and other data visualisation tools.
• Advanced Excel skills and data modelling experience.
• Solid understanding of financial modelling principles and techniques.
• Experience using AI tools to support financial modelling and data analysis.
• Experience in labour cost management and workforce optimisation.

Responsibilities

• Monitor and analyse labour costs, utilisation, and productivity to identify trends and risks.
• Partner with senior stakeholders to optimise resource allocation and improve utilisation.
• Develop Power BI dashboards and reporting tools tracking labour, utilisation, and cost.
• Build and maintain financial models to support commercial decisions.
• Identify cost optimisation opportunities and drive efficiency initiatives.
• Champion AI and automation to enhance reporting and analytics.

Skills

Power BI

Advanced Excel

Financial modelling

Stakeholder management

Cost optimisation

Education

Bachelor's degree in Finance/Accounting or related

CPA or CIMA qualified

Tools

Power BI

Excel

AI tools for modelling

Job description

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Commercial Operations Business Partner

About the ROLE:

• Location: Sydney
• 4 months Contract

The Commercial Operations Business Partner works closely with Operations and Delivery teams to manage labour, utilisation, and cost performance across the business. The role owns workforce and cost analytics, drives optimisation initiatives, and partners with senior stakeholders to identify efficiencies, manage risk, and support commercial decision-making.

Responsibilites

Key responsibilities

• Monitor and analyse labour costs, utilisation, and productivity across the business to identify trends, risks, and opportunities.
• Partner with senior stakeholders across Operations and Delivery to optimise resource allocation and improve utilisation rates.
• Partner with team members and vendors to define requirements and deliver Power BI dashboards and reporting tools that track labour, utilisation, and cost performance.
• Build and maintain financial models, using AI tools to improve the speed, accuracy, and depth of analysis.
• Identify cost optimisation opportunities and drive initiatives that improve margin and operational efficiency.
• Champion the use of AI and automation to improve reporting efficiency and analytical capability across the business.
• Support workforce planning and forecasting to align resourcing with business demand.
• Drive outcomes by translating analytical insight into practical recommendations that add measurable value.
• Evaluate tenders and contracts, tracking key milestones to support successful commercial outcomes.
• Manage utilisation and resourcing forecasts to ensure deliverables and commercial targets are met.
• Own master data governance to ensure data accuracy, consistency, and integrity across systems.
• Undertake ad hoc project tasks as required.

The candidate

About YOU

• Strong working knowledge of Power BI and other data visualisation and dashboarding tools.
• Advanced Excel skills.
• Sound understanding of financial modelling principles and techniques.
• Practical experience using AI tools to support and enhance financial modelling and data analysis.
• Strong understanding of labour cost management, utilisation, and workforce optimisation principles.
• At least 5 years' experience in a similar commercial operations or business partnering role.
• Bachelor's degree in Finance, Accounting, or a related discipline; CPA or CIMA qualified.
• Experience working in a SaaS or subscription-based business environment, or within the energy, utilities, or infrastructure sectors.
• Strong stakeholder management skills, with the ability to build trust and influence senior Operations and Delivery leaders.
• Commercially minded, with a track record of driving cost optimisation and measurable business outcomes.
• Curious and proactive, with a continuous improvement mindset toward analytics tools, processes, and the use of AI.
• Hands-on experience building Power BI dashboards and reports directly.

Commercial Operations Business Partner • Sydney, NSW, AU